[Resolved]  Videocon - Washing MAChine K5800 — VERY POOR SERVICE

I HAD A SQUEAKING SOUND COMING FROM THE MACHINE SINCE 2ND MAY 2009 AND I MADE MY FIRST COMPLAINT AT 1040AM [ COMPLAINT NO. BAN[protected]].
NO ONE CALLED AND NO ONE CAME TO SERVICE THE MACHINE FOR 1 WEEK.
THEN I CALLED AGAIN AND I WAS GIVEN THE NUMBER OF ONE MR. KRISHNAMURTHY: [protected].
THIS NO. IS SWITCHED OFF ALL THE TIME.
THEN ONE VIRUPAKSHA CAME ON 20TH AND ATTENDED TO THE MACHINE. HE DID SOMETHING TO THE MACHINE FOR EXACTLY 1 MINUTE AND SAID THE MACHINE IS FINE NOW, TOOK HIS SERVICE CHARGES OF RS. 250/- AND LEFT.
NEXT DAY THE MACHINE STOPPED WORKING COMPLETELY.
SINCE 26TH MAY I HAVE ONCE AGAIN STARTED CALLING THE CALL CENTER NO. 39404040 REPEATEDLY WITH MY NEW COMPLAINT NO. BAN[protected].
I SPOKE TO VINAY. THEN TO MUNEER E.K.. THEN TO IMRAN PASHA. THEN TO KIRAN KUMAR. THEN TO VISHNU.
VINAY PROMISED ME THAT THEIR TL SUMANTH WILL CALL ME IN 15 MINUTES. IT IS 24 HOURS NOW AND HE HAS NOT CALLED.
MUNEER SAID HE WILL TRANSFER MY CALL TO HIS SENIOR AND PUT ME ON HOLD FOR 45 MIN AND NO RESPONSE AND THEN I DISCONNECTED THE CALL.
IMRAN PASHA HUNG UP ON ME.
KIRAN KUMAR KEPT THE LINE ON MUTE AND DISCONTINUED THE CALL.
VISHNU DISCONNECTED THE CALL WHILE I AM SPEAKING TO HIM.
UNTIL NOW NO RESPONSE FROM ANYPONE.
ALL THESE PEOPLE HJAVE REFERRED A SERVICE CETER NO. [protected].
THIS IS AN INVALID NO.
VIDEOCON PRODUCTS ARE GREAT BUT THEIR SERVICE IS HORRIBLE.
THE SERVICE PERSONNEL... FROM CALL CENTER TO THE ENGINEERS HAVE NO REGARD FOR THE CUSTOMER. THEY FORGET THAT BECAUSE THERE IS A CUSTOMER THEY EXIST.