[Resolved]  Videocon Washing Machine Model Videocon K6001dx — PARTS Availability

Address:

Punjab

We bought Videocon Washing machine model VIDEOCON K6001DX on 9.6.2008 from Sound Trading Company which become out of order. We made complaint to their dealer Sound Trading Company, Hall Bazar, Amritsar then Sr. Davinder Singh from service center came & checks the machine. He told us machine PCB damage & your machine is out of warranty. We told him we are ready to pay their charges. He takes the old PCB. After 15 days we called Sr. Davinder Singh on their mobile no.[protected] then he informed us we do not have New Part & your complaint closed. He also told us if you need any further information regarding this you better talk to Service center manager Mr. Vippan. We contact him on telephone no.[protected] & he advises us to lodge complaint again on our customer Care number [protected]. After passing period of forty day Mr. Vippan told us company had no PCB in their stock.

My complaint is Videocon Company must deliver the parts of their selling products at least Ten years from the date of delivery of product to their consumers.