[Resolved]  Vijay Sales (Charni Road) — Not Deliver the product

Address:

Mumbai City, Maharashtra

Dear Sir/Madam,

I have bought a LG Refrigerator Model Code LG (GL 274VTG5 Pink Tango) from Vijay Sales ( Charni rd Branch)on May09,2011
I work for TCS. Due to some reason I was unable to answer any calls during office hour. That time delivery van guy called up from no #[protected] which went unanswered by me.

Let Me tell you that Vijay sales do have my home contact no for followup.#23718667

When I was free I called up the same no at 5.30PM on 11th May 2011. However the driver was searching the Landmark J.J Hospital for my address. Let me tell you the address which I have provided to Vijaysales.

161/44, 46 Princess Bldg,
2nd Floor R.No 44-46
Opp J.J hospital, Mumbai 400 003

My address is prety much simple to understand and deliver the product. Landmark is J.J hospital which is Asia's largest hospital. What else you want as a landmark.

I left from my office from Goregoan and reach Vijay Sales at 7.10 PM on 11th May, 2011. The Manager Mr. Sharma was not at all helpful and said delivery could not be possible by today and it will be done by next day thats 12th May,2011.

Due to the Kind of helpless response I have cancelled my Order.

The reason why I want the same on 11th May is that I have some family function the next day.

Thanks to Vijay sales for not delivering the said details on time and distroyed my day.

Very much dissappointed by the way Vijays sales took 2 days for delivery and not delivered what is promissed.

LG such a nice brand has association with its partner Vijay sales is an abousule shame. VijaySales is contributing towards the negative publicity of your brand believe me for that.
This is a complaint to your good office with respect to the service I have receive when purchase your product from Vijaysales (charni Road)
My Ref Code is GL274VTG5PT App Code 2854003 DP -2940

For your information due to this I have already cancel the same order and for sure not going to visit Vijay Sales for next time.

Vijay Sales reciept no 05-ON05-11SO 739
Date :[protected]

M # 4556804

Partly financed by Bajaj Auto Finance form # 1523975


Thanks
Sohail Cutchi
[protected]