[Resolved]  Vijaya Bank — No proper response under the SARFESI act since 9 months

I am a purchaser of the property (under the Sarfaesi Act) situated in Ambarnath with details mentioned below which is with Vijaya Bank. I was told that if submit the sanctioned letter from HDFC (from where i am availing Loan) and 15% of the total amount of the property i will be handed the xerox of the relevant docs. As HDFC chkd the papers they found Blue Print of the property missing from the documents handed over by Vijaya. Becoz of the irresponsibility and carelessness on part of Vijaya we didn’t get the Blueprint of the property on time. We have to run here and there and have to collect the doc from the Ambarnath Municipality where the Property is registered .Its been great shame that the Law Officer of Vijaya Bank asked us to arrange the Blueprint instead of commanding their Officer to do so. We arranged the Blueprint papers and was also told later to deposit the full amount of the property in cash in my account which was opened under the instruction of the Branch manager, Ulhasnagar. I was told that i will be receiving the Sale certificate signed by the concerned from their Regional Office, Santacruz on 19th Jan which was actually postponed from Jan onwards. I am constantly calling Vijaya Bank Manager from Ulhasnagar and also at Santacruz but so far i have not been answered. Its with deep frustation that i have to say the quality and commitment with which this Bank serve his customers. I am deeply distressed with the manner in which Vijaya Bank has handled this matter since 9 months for a property worth Rs.4 lakhs.
Please find the details of the property which i intend to purchase from Vijaya Bank-
Vinayak Apartment
2nd Flr, 203
B wing
Ambarnath-E