Dear sir,
this is regarding the behaviour that a customer gets in your bank. this happened in Indirapuram branch, Ghaziabad.
I purchased a form on 1st of August 09 for purchasing a flat in the area. The date for start selling the form was due on 1st of august. So I went on the same day.
The bank staff had given me a wrong form. I find it on the same day and returned to them on next working day to replace the form.
The manager told me that the staff who has sold me the form is absent and the desired form has not been arrived to bank yet. She assured me that the form will be replaced in some other working day.
I went after 2-3 days and asked the staff to replace the form but he refused to do that and told me to go to manager but the manager was absent on that day.
I went to your bank because of the positive impression that I had about your bank but after this experience my trust has been broken.
Please look into the matter.
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