[Resolved]  Vijaya Bank — Ignorance, poor response & Non Supportive

Address:

Vellore, Tamil Nadu

Sir
The following are the contents of me and my problem Can somebody advice me regarding this



[protected] Date :04.06.2011,Ranipet
Dear Sir.,
At first I would like to Thank each & every one of the team of Vijaya Bank for its esteemed services offered so far…,,
I am B.Gopi Kannan & my Company is M/s Dolphin Systems, (C/A No : [protected] Also S/B A/c No : [protected]) So called customer of your bank, wanted to express my long term hard feelings, Now a days I feel ashamed to step into vijaya bank of Ranipet Branch, The reason behind is very simple I felt insulted & irritated, I might be a very small customer to you, but i would like to wind up the relationship with you all slowly step by step,
Few incidents happened inside the branch hurts the customers (Not only Me - I know set of customers who have gone out of VB to other banks) At the earlier stages I felt It’s my bank, But people doesn't make me feel so.,
The attitude behind the banking people that they think they are toooooooo busy & they are doing their duties and people who are waiting outside the counters are good for nothing, they don’t have any other job rather than coming to bank,
Some Normal Doubts in my mind are,
1. Am I not an eligible Citizen or a customer to your banking norms?
2. Is that cheque books cannot be issued beyond 50 leaves to a customer? ( I don’t think so any RBI rules stated so..)
Ie., They are refusing to understand the nature of customer’s business and the needs, My profile is that the credit buss of about 30 days, I need to send the PDC to my vendors for every billing to happen for about 20 vendors , let me say each vendor I make 2-3 bills I have raise payments for which I need atleast 100 leaves a month, ( PDC will be sent for not more than 30-45 days, Iam not asking PDC for any loan repayments for 36,48 or 60 months duration, Of course cheque leaves are being charged from the customers also, Then what’s the problem in issuing the cheque leaves, every month we need to beg for cheque leaves,
At this point I need to accept one thing Iam not justifying that iam perfect, Even my A/c has got few cheque returns due the problem in coordination of funds to the A/c Even I have opted for the support from the bank in the form of CC limit which was refused.
3. Is it my fate to be a customer with your Bank?
4. If i am not aware of banking rules or unfit to avail a OD/CC limits from your bank, Is it not the responsibility of the bank officials to educate or to correct me to avail those facilities?
Kindly do not mistake me or get hutted of my feelings, I would be happy if I could get any response from your end or necessary considerations, or kindly note down my point of views from an innocent citizen for your R&D. At least in future no other customer feels like me,
Also I shall take an opportunity to apologies for my behavior of writing this letter to you, It is not intentionally done, I feel it is my right to ask ???????????????????
“Ignorance is the worst punishment to a person in his life” – I have read.
Iam very much thankful to the Branch manager Mr.D.Murugadoss & the Asst. Branch Manager Mr.N.Sundaraman for this opportunity to write you…..
Any How once again Thank you all,
Good Bye