[Resolved] Virgin Mobile (GSM) — NO GPRS for android / very bad support | |||
i've just got a new virgin card. also activated its GPRS of 44/- for 15 days. but when i tried to connect it via my samsung ACE (android 2.2.1 froyo) . it was not connected. now i called twice to CC. but they comes after 30 mins. waiting for both times. and told your device is not supported by us !! and without listening any thing, they cuts off line from thair end both time. any chance to get rid of from this problem? as they are very rude and no retail outlet of thair own are taking resposibility (The Mobile Store). Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I HAVE RECHARGED GPRS 44 PACK FOR INTERNET BROWSING. THIS WAS VALID FOR 30 DAYS. AFTER 6 DAYS I AM ANABLE TO INTERNET BROWSING.I HAVE MAKE COMPLAINT TO THE CALL CENTER NUMBER OF TIMES BUT NO ACTION TAKEN. MY COMPLAINT NUMBERS ARE AS VGNR09188194.
Virgin mobile make the people fool the csr and as well as team leader are also not supportive. When i call on customer care and tell i want to talk team leader they told the team leader r not there they r going out from office that means they dont do their duty properly.and everytime csr tell different thing.They r also not able to solve problem. the network of virgin mobile is worst, When Virgin technical team try to call me they show my number switched off, But my mobile is in full network everytime, Thats show the worstness of virgin network, their team r unable to call me because of the network.
My mobile number is [protected]
Virgin mobile make the people fool the csr and as well as team leader are also not supportive. When i call on customer care and tell i want to talk team leader they told the team leader r not there they r going out from office that means they dont do their duty properly.and everytime csr tell different thing.They r also not able to solve problem. the network of virgin mobile is worst, When Virgin technical team try to call me they show my number switched off, But my mobile is in full network everytime, Thats show the worstness of virgin network, their team r unable to call me because of the network.
My mobile number is [protected]
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+91 22 661 5924
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
Virgin Mobile — GPRS 44
I HAVE RECHARGED GPRS 44 PACK FOR INTERNET BROWSING. THIS WAS VALID FOR 30 DAYS. AFTER 6 DAYS I AM ANABLE TO INTERNET BROWSING.I HAVE MAKE COMPLAINT TO THE CALL CENTER NUMBER OF TIMES BUT NO ACTION TAKEN. MY COMPLAINT NUMBERS ARE AS 1.VGNR091845202.VGNR09188196
MY MOBILE NO. IS [protected]