[Resolved] Virgin Mobile India — No response from Virgin India mobile for Deactivation of my number | |
Below is my mail sent to at [protected]@virginmobile.in 7 days before and also I had given a written request at Banjara office, but still there is no response from anyone. What to do? Kindly please respond to this and deactivate my number. "Hi, I, Jagdish Devaku want to deactivate my Virgin mobile of number [protected] due to the false information provided by your executive and the worst customer care. The executive Mr. Govind ([protected]) gave me false information about the tariff like 50 paise/call to STD which is not listed in the Virgin’s tariff and has not given me any offers provided by Virgin like Reebok gift coupon, etc.. Another issue is with the customer care number which never connects. In the website it was given that ‘Virgin Mobile is the only operator in the UK to have won the ‘Best Customer Service Award’ six years in a row. And soon we plan to win an Oscar.’ Yeah, you can definitely win an Oscar for pretending the customers that there is a customer care for Virgin mobiles in India which I feel it never exists. Due to all the above issues, I want to deactivate my virgin mobile and I never want to think about Virgin mobile in my life again. Today I have also given a written complaint to Mr. Srikar in Virgin Mobile office located at Banjara Hills, Hyderabad. Please do the necessary as soon as possible. Thanks, " Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
it is realy bad for un knowing people because free talk time offer sa 10 pise adding.
Reply
deactivate my no.[protected]
Dear sir, i have purchase a v flash wireless broadband from your crystalpalm office at 18-02-10.my divice is not install by any agent of your.i call sevral time to mr.ananad &ms.sanjukta roi (sales manager) but not response .ms.sanjukta is meet at your office when i purchase the device, she give also wrong information that the device is start into two hours .but after 36hours is completed but company agent is not listen my problem. so i am not satisfied with your service so plz. help&take action against those person which are responsible for it. thank you
virgin mobiles — no response
dear siri want top change my virgin mobile to any other network which is suitable to me in august i sent the sms to virgin services they gave me the code then i went to vodaphone but the code is expired why the virgin mobiles cont give the offers like sms offer or small recharge, and the cards are also not available at the mobile store .
thanking you
srinivas
[protected]
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