Viveks — service issue

Address:

Tamil Nadu

i have booked a whirphool washing machine on 1st January with Viveks Vadapalani Branch with a promise to deliver in a weeks time. on repeated reminders and calls, they deliver a other color product. When we call the customer csre, they assured to replace this in a day or two and asked us to return this product when they deliver. We are struck with that and till date we are not able to our product and could not get a confirmed date as on date. we are calling them regularly and even after 30 days, no action is taken.