Vodafone India Complaints & Reviews

hi
my name is adib mustafa khan and i m possesing my phone no.[protected] my services were deactivated due to non payment of bill, i requested on customer care and asked them to activate my services after assurance of payment of bill within 24 hours, and my services activated and i made payment of rs 1200 on 4/07/08 evening but i shoked on 5/07/08 morning that my services again deactivated, i again contacted on customer care and i was assured that same will be activated within 2 hours but services not activated again i was told that will be activated within half an hour but nothing happaned again i was told it will take 8 hours i again called and told it will take 2 hours now i m feeling agrieved, i m advocate by profession and feeling agrieved and harrased.
please reply and do the need full
Thanx
Adib Khan
[protected]

Sir,
i am a vodafone customer and converted my postpaid to prepaid yesterday. i.e on 15/06/2009 and they cpmmited to get the som activated within 24 hours till now its been 26 hours the sim has not been activated and the customer care does not give proper details and commit wrong comittments. so sir take this issue into regards . i hope for your co-operation.
thanx
Shekhar Grover
[protected]

i given id proof but the customer care is not connecting when selecting the option it is telling invalid choice mobileno;[protected]

i virendra prajapati have submitted the required documents for varification of sim card purpose on saturday at 5.00pm in vodafone galary at fort near by bombay store inspite of submission my caller ID & outgoing services is not yet activated, pls. activate the above the details of sim are as fallows

mobile no. [protected]
sim no. H[protected]

i virendra prajapati have submitted the required documents for varification of sim card purpose on saturday dated 19.09.2010 at 5.00pm in vodafone galary at fort near by bombay store inspite of submission my caller ID & outgoing services is not yet activated, pls. activate the above the details of sim are as fallows

mobile no. [protected]
sim no. H[protected]

To ,
G.M
Post paid section
Vodafone care U.P.East

Subject: To give information about your poor services and careless employees. (Without physical verification given wrong remarks.)

Sir ,
I want to inform you that, I have received a call by a lady employ of your company on , 14-jan-2008 at 4:00 pm on mobile no [protected] . And she told me about post pain plan , then I chose 699 RS H.R plan for me .
At evening I have taken a sim by the Surendra Singh and want to transfer the sim on my address 3/510 Vikas Nagar Lucknow ,he told me that after verification your connection will be activated . and I have done whole responsibility for the connection .
On 15-jan-2008 at the evening one boy (ASIF ) come from the Vodafone for address verification , he ask me some question and take my signature , when I ask him that when my connection will activate then he told me that I have done whole process and your connection will activated at tomorrow at 10:00 am .When next day my connection did not activate , then I visit to the Vodafone for the query on 16-jan-2008 , from their I get information that your connection can not transfer by the negative remark . And they told me that any connection can not be transfer to another Id . The whole matter of [protected] has been closed .
Then , on 17-jan-2008 I direct take a new sim which no. was [protected] form the Vodafone House . And here again chose 699 RS H.R plan for me by giving payment of Rs 599 .And submit my photo copy of the voter id card and photo for new connection . And they give me time of 24 hours .
But on 18-jan-2008 whole day I wait at my home. And nobody come for the verification.
In evening again I went to the Vodafone for the query .Why my sim is not activating? They told me , sir same negative marking has be done on your new number . But when I told them no one has went to my home for the address verification .Then they talk to the boy and he was saying that I have went to your address for verification and a lady on your house give me answer .Then I said what is the proof that you have done verification of my id you have the signature of that lady which you meet at my home, then he disconnect the phone .
After asking from the Vodafone when my connection will activate then they told me sir we will do argent verification of your id and your connection will activated on 18-jan-2008 at 10:00 pm or it will also done on morning date 19-jan-2008 at 10:00 am
After whole day waiting at my home , But no one come at my home for the verification . Then again in the evening at 5:20 pm I went the Vodafone House for the my sim activation . Then Vodafone House worker said to me that your connection can not be activate at any condition .Because verification boy told us that you abuse him and done very misbehavior .So again he will not go for verification at your home. They also told me that sir you can take a sim to other id . On that Id we can not provide you connection , then I said to them can you write on the paper “that Vodafone can not give connection on 3/510 Vikas Nagar Lucknow” then they said sorry sir we can not do that .
After very discussion they were agree for re-varification and said to me , sir tomorrow will be holiday in the verification department , so we will send our verification manager at your home for the verification , after their verification we will told you that you will be able to get Vodafone post paid connection .
1.Sir I have waste my 5 days .
2.Now I am very tiered physically and mentally.

Sir please tell me who is responsible for whole matter , me or your company ?
I hope you will take the right action .
YOUR SINCERELY CONSUMER
OM PAL SINGH
3/510 VIKAS NAGAR LUCKNOW
MOBILE :[protected]

To ,
G.M
Post paid section
Vodafone care U.P.East

Subject: To give information about your poor services and careless employees. (Without physical verification given wrong remarks.)

Sir ,
I want to inform you that, I have received a call by a lady employ of your company on , 14-jan-2008 at 4:00 pm on mobile no [protected] . And she told me about post pain plan , then I chose 699 RS H.R plan for me .
At evening I have taken a sim by the Surendra Singh and want to transfer the sim on my address 3/510 Vikas Nagar Lucknow ,he told me that after verification your connection will be activated . and I have done whole responsibility for the connection .
On 15-jan-2008 at the evening one boy (ASIF ) come from the Vodafone for address verification , he ask me some question and take my signature , when I ask him that when my connection will activate then he told me that I have done whole process and your connection will activated at tomorrow at 10:00 am .When next day my connection did not activate , then I visit to the Vodafone for the query on 16-jan-2008 , from their I get information that your connection can not transfer by the negative remark . And they told me that any connection can not be transfer to another Id . The whole matter of [protected] has been closed .
Then , on 17-jan-2008 I direct take a new sim which no. was [protected] form the Vodafone House . And here again chose 699 RS H.R plan for me by giving payment of Rs 599 .And submit my photo copy of the voter id card and photo for new connection . And they give me time of 24 hours .
But on 18-jan-2008 whole day I wait at my home. And nobody come for the verification.
In evening again I went to the Vodafone for the query .Why my sim is not activating? They told me , sir same negative marking has be done on your new number . But when I told them no one has went to my home for the address verification .Then they talk to the boy and he was saying that I have went to your address for verification and a lady on your house give me answer .Then I said what is the proof that you have done verification of my id you have the signature of that lady which you meet at my home, then he disconnect the phone .
After asking from the Vodafone when my connection will activate then they told me sir we will do argent verification of your id and your connection will activated on 18-jan-2008 at 10:00 pm or it will also done on morning date 19-jan-2008 at 10:00 am
After whole day waiting at my home , But no one come at my home for the verification . Then again in the evening at 5:20 pm I went the Vodafone House for the my sim activation . Then Vodafone House worker said to me that your connection can not be activate at any condition .Because verification boy told us that you abuse him and done very misbehavior .So again he will not go for verification at your home. They also told me that sir you can take a sim to other id . On that Id we can not provide you connection , then I said to them can you write on the paper “that Vodafone can not give connection on 3/510 Vikas Nagar Lucknow” then they said sorry sir we can not do that .
After very discussion they were agree for re-varification and said to me , sir tomorrow will be holiday in the verification department , so we will send our verification manager at your home for the verification , after their verification we will told you that you will be able to get Vodafone post paid connection .
1.Sir I have waste my 5 days .
2.Now I am very tiered physically and mentally.

Sir please tell me who is responsible for whole matter , me or your company ?
I hope you will take the right action .
YOUR SINCERELY CONSUMER
OM PAL SINGH
3/510 VIKAS NAGAR LUCKNOW
MOBILE :[protected]

To,
G.M
Post paid section
Vodafone care U.P.East

Subject: To give information about your poor services and careless employees.


Sir,
I want to inform you that, I have im using voda phone no is [protected] last 10 months last some montha barring is very common problem for ur side my bill is on date very much clear but on ur system is not up dated on time n ur ex.says u u drop, stop ur connaciton i[censored] r not satified our services thease words r says ur kanpur location ex mr.Anupam Dwivedi(officer Retention & relition kanpur no is-[protected])i[censored] hv system so please do the need full for me as well as i want to serender my no.

u please repply me

Thanks & Regards.
Om shanker Tiwari
Sahara Samay TV News
[protected]
[protected]

Sir,
I want to inform you that, I have im using voda phone no is [protected] last 16months last some months. but sir i have a problem of activation of caller tune. please send me your quiry back

hi,
sir im using vodafone no ([protected])from past few months, , but my isd usage is not available in tht, , iv to make
urgent calls to saudi, , pls check the prob and clear it immediately...




thanking you...
jamela..
([protected])

we have the company 60 Cores, we need the corporate connection near about 200, pl contact

Regards

[protected]

i have called customer care centre and told them that iam not able to call few number ...when ever i call it say the network is busy...the customer care person he also says the same thing...

This is the worst senireo where we are not able to contact our close relatives who are not in sate...

plz take some strict action on these people

PL NOTE I HV PURCHASED ONE VODAPHONE MOBILE SET AND GOT IT ACTIVATED ON (a) MOBILE NO [protected]
(B) MOBILE NO [protected]

FOR THE SECOND NO ABOVE THE CARD WAS PUT ON 17TH
BY RS 500 and Along with activation charges for Rs 300 life time
has been given to your agent on 17th itself at the counter at
8.30 pm

After keeping the funds for until 22nd they hv not activated
the line and now he says to-day the 22nd june that they can
activate for only Rs 445 or around that amount .

Pl explain how then he could not activate on the 17th
being a new customer with free gift for Rs 500/ and now
until i reminded he never even called me when i realised
that only Rs 10/ was activated on that date and not Rs 500/-

In fact for both the nos i hv paid rs 500 as card charges each no
and how come only to-day they want to recharge for Rs 445 or so

The fellow says network is busy and how come they are now
agreed to charge after only my reminders.

If I HV NOT REMINDED THE MONEY WOULD HV BEEN POCKETED BY THE SHOP I PRESUME !!!

the shop telephone no [protected] / 24748881 represented
by mr p k kader, venus computer and mobile point, station road
west mamabalam, chennai 600 033

Pl explain

thanks and regds

rajagopalan cs
chennai
MOBILE NO [protected]

in my own bldng(100 sq ft) fr bsns prps or fr rechargng to whom i hv to cont ?

last week end l lost my bangalore sim pre-paid no[protected], just today i got back the same pls re connect the same no again in this regard you can contact through my mail
thank you
arvind

To whom ever it concerns
my new mobile Samsung Tracker phone was stolen last year
my stolen sim card was replaced by a vodophone sim card - [protected]
both the Neral Police and myself have written 3 times to vodophone for the address and name of the present user. We both have received no answer nor do we get the proper person to speak to.
As vodophone have delayed for so long - I am presuming they will then replace my phone if it is damaged.
with regards
Roxanne Davur

i want 2 know how 58 seconds = 1 min. wen i make call for 59 sec. amt. is deducted for 2 min. wat d hell is this? if it is directed by TRAI kindly mail me a soft copy.

Respected sir/madam,
With the instructions from my legal advisor, am registering this complaint of mine through this mail.
I have purchased a vodofone magic box on 4th of November 2007. It had the following items packed in it –
1.Vodofone 125 B/W phone (IMEI: [protected])
2.Vodofone prepaid card ( mob. no. [protected])
3.6 Bonus cards
4.Instructions for using the handset and sim card.
I activated the card on the same day (04.11.2007) and as soon as I activated it, all of the offers got activated automatically as per given on the bonus cards. It is said in that, that, there is free activation of dialer tone for the first month, but I was charged Rs. 30 on 5th of November. As soon as I got the message for it, I registered a complaint on that day (05.11.2007). I was told that it’s by mistake I was charged and the amount will be credited back to my account within 48 working hours. But sadly till today (05.12.2007) it was not refunded and I have registered more than ten complaints and I have the proof for all. My last complaint number was 73441156. Whenever I contact your customer care, am not getting any positive response. Every time I could hear them say that system updating or will forward my request or will register as a new complaint. But till now I have not got my amount back.
Since it has been more than 31 days that I have registered my first complaint am sending you this mail. I would be satisfied if I could get my problem solved or at least a positive reply, stating the time within which my problem will be solved, in the next 48 working hours. If this mail of mine is not getting any response from you, then am sorry to say that I will be forced to move legally to the consumer forum and register a complaint with TRAI as well. Hope you wont be giving me that much of difficulties. Hope to get my problem solved at that earliest.
Thanking you.

yours truly,
Dr. M.Sivasubramanian B.D.S., D.D.M.(A.M.), F.R.H.S

Chennai
14.12.07

Sir,
Sub: Vodofone 10 paise scheme - reg.
Ref: My Vodofone No. [protected]

Just now you called me regarding Rs.45/- plan which helps to talk Vodofone to Vodofone in just 10 paise scheme. I don't want that scheme. Kindly don't put me in that scheme.
Thanking you,

Shanthi sadhu.

Hai,

My mobile no.:[protected]. I purchased a bonus card serial no. 42279698 for Rs.30 mentioning that free 100 minutes / day for v to v. I registered the same and got the confirmation message that I am having the facility. After that I called another v no. and to my surprise I was charged for that call.

Customer service gives a bull answer that it will be activated after 1 hour of the confirmation message. WILL ANY ONE AGREE THAT AFTER THE CONF. MSG IT WILL TAKE ONE HOUR.

THE ATTITUDE OF VODAFONE IS ROUGH. THIER POLICY : WE ARE LIKE THIS. IF YOU WANT VODAFONE USE IT. IF YOU DO NOT LIKE IT SWITCH OVER TO OTHERS.

sir already i had gave lot of complaints about frequent cross talk while in roaming but there is no any responce from your network.youplease reply will you able to recovere or not else i need to prefer another network

Dear Sir/Madam,

Sub : ICICI Lombard Fraud Company
Hi, I got a health policy through online from ICICI Lombard. Policy name is Family Protect Premium. Policy no is: Policy no: 4034/FPP/02995222/00/000.
This policy is Rs. 3 Lakh for 2 years. Its amount is Rs. 6732. But in ICICI Lombard website for this policy is Rs. 5500. The amount difference is Rs. 1200 approx. I got cheated from ICICI Lombard RS. 1200. Regarding this issue i have forwarded various complain but I couldn't get response.
Also you can see health policy price chart in Lombard website http://www.icicilombard.com/app/ilom-en/Personalproducts/Health.aspx . No one can help about this policy. Also this policy doenot mention in Lombard website. I can give you various details of costumer, who cheated with ICICI Lombard

Another one serious query that when i got regarding purchase of health policy. She gave me all wrong information like: 1) your policy will be Rs. 6 lakhs for 2years 2) when you will be in hospital you will get extra Rs. 1000 per day. 3) You will tax benefit Rs. 3 lakh. Etc...
Please give me suggestion regarding above complain. I will take hardly action to ICICI Lombard Company. I have all clues to lost market value of ICICI Lombard.

Thanks & Regards,

Mukesh Kumar
Mob: [protected]

hi sir
i am unable to call any STD land line numbers
my no is [protected] problem since 31st december

Dear sir

plz send my bill on my email id mobile no.[protected]

Dear sir

plz send my bill on my email id mobile no.[protected]

hello
two days before i bought a new vodofone sim,still now is not activated....so plz check and activated soon....

mobile no :[protected]

Hutch — Recharged but my account is not updated

Dear Sir/Madam,
My Number is [protected] yesterday itself my validity got over today i recharged of Rs.102/- for one year validity and also paid for 10paise Scheme. but till now my account has not been recharged. kindly recharge my account and take immediate action to validate my account.

VODAFONE(HUTCH) — RECHARGE

I WAS HAVING MY BALANCE -2.40, AND AS THERE WAS NEW SCHEME INTRODUCED SO I DECIDED TO TAKE FORWARD THAT SCHEME.
I DECIDED TO TAKE THE NEW SCHEME OF RS 53, AND REST 50 TOP UP, BUT I GOT THE SCHEME MSG AND THAT SCHEME WAS ACTIVATED BUT I DID NOT GET MY BALANCE OF RS 50...
THERE IS NON USE OF HAVING A BALANCE RATHER THAN HAVING A SCHEME...
I HAD CALLED TO 111 AND THERE WAS ONE GUY WHO PICKED UP THE CALL AND TOLD ME TO HOLD THE CALL BUT AFTER WAITING FOR 15 MIN HE DID NOT REPLIED AND HE DISCONNECTED AND AFTER THAT WEN I TRIED A LOT TO TALK WID CARE CENTER BUT NO ONE WAS PICKING UP THE CALL...
I DON'T KNOW WHAT THE HELL IS GOING WID VODAPHONE AND I M REALLY NOT SATISFIED WID THIS SERVICE ...

Vodafone / Hutch — harresment against paid bill

dear,
Today i am getting a lot of trouble with vodafone agents. they made a couple of time of calls in regard to my paid bill for my cell [protected].My last bill was 1100/= only before generating bill & i deposited 950/= at two times before generating bill. But after some time my connection was out of service & i gotten information that my billing amount is not updated till today. it past over 3 months & agents are harresing my wife thai i've court case in Patila house.
Plz, give me convinent way to solve this problem oterwise i will call to consumer forum in my favor.
R.sharma

my mobile is lost. my nbr is [protected]. Request you to disconnect my nbr at the earliest.

respected vodafone crew as im facing a lot of network probleem i couldn recieve many call due to network problem but only hutch calls wil come even if there is no proper network please atleast if some network is there i can manage

Dear sir/madam,
I am Manu.S having the vodofone connection with number [protected]. I would like to say that my number is in roaming at present and i am frequently getting the calls and messages from the customer care which are disturbing me. so i request you to please stop it further for which i will be thankfull to you

Regards

Manu

Vodafone / Hutch — Loss of the Sim

Dear Madam/Sir,

This is to inform you that, I Arsi Mehrishi, had a postpaid connection on my name, no. [protected].I recently lost my mobile.Though, I tried to search for my mobile, but could not find it anywhere.So, I request you to kindly bar all the Services to this no. asap.
I will be highly oblige to you.

Thanking You,
Arsi Mehrishi.

vodofone bill

ion

Hi,

The Customer Care people are not giving good response for the query.They are giving some other answer although they don't know about it.We believe them and we are becoming fools.If they don't know about the query the customer is asking they should ask the customer to wait for some time and should reply with a suitable one.For example if you are asking about a new recharge for your sim he will respond fastly about that and answer fastly whatever he know.He would not ask any of his colleagues.I am not saying all the customer care people are like this but majority of the people are like this only so please change the attitude of them and try to help you customers.


Regards,
suresh.

Pls send mycuurent Post paidbill to me, to know the bill amount.

Dear sir,

This is regarding my phone no-[protected].I have uploaded my documents on 21st june and still my outgoing is blocked.This is really serious problem.please help me.

Regards,

Richa verma

mur

Hi,

I am working for Arctern consulting Pvt Ltd, which is Ascendas IT Park which is in Madhapur, we are nearly 75 employees using Vodofone connection but network is V.bad regarding this I wne to Vodofone office when I was coming on my way to office at Kukatpally store and lodged a request for Boosters to be setup at our premises, there I met Jalaja.Reddy reg this issue she gave her mail Id and asked me to send a request have met mail immediately after reaching my office but sad thing is that her mail id is wrong.Again I have lodged complaint on the website but still there is no response, I dont known why they are not at all bothered about their esteemed customers.

Regards,
Anil

sir at night 7 to 9 o clock we can't not call to any one..
please correct it.

about bill

Dear sir/madam,
my number is [protected].monday (08.09.2008)onwards messeges not sent from my number.already complaint also given that day.but no response from your side.please take further action to reactivate the messages quickly. if i send messages to any body "services unavailable "is coming still now.but ican i receive incoming messages.so please take action immediately.

sir, my number is [protected].monday (08.09.2008).i have a problem.if i send sms to anybody "service unavailable"is coming.almost 7times i complaint to customer care.no response from your side.i want to more std sms to some body.so take action immediately.

hi sir
I am not able to send sms from my number my number is [protected] so i called up vodofone coustomer care first time there told with in four hour i will be realised it was not realised so i call again after seven hours that time there told the same answer when i called thrith time sorry sir we have some technical problem it will take three hour.I dont known why they are not at all bothered about their customers. so please help me .

Regards
Vinay

Sir,
I had your service since it is in BPL .
Now my prb is i have to deactivate my callertune, there is no response in your centre. so please tell that procedure to deactivate my callertune. i had lot of problems for that.so please help me

Thanks,
Surya.R

My number is [protected].I have problem in outgoing. The computer voice told that to contact your operator.So, please take corrective action to provide outgoing facility immediately.

hi,
iam neeraj bhandari.The Customer Care people are not giving good response for the query.They are giving some sim is rejected. i am also hope. my vodofone no[protected].plse solve this problem

i am having vodophone prepaid lifetime connection no [protected].presently i am at gujrat in roaming .my outgoing call hadbeen barried since 09 nov 08.facing very much problem . i am having incoming call facility .i have contacted customer care at gujrat as wel as punjab.but nobody solve my problem. please look into this matter urgently.thank you.

The Customer Care people are not giving good response for the query.They are giving some other answer although they don't know about it.We believe them and we are becoming fools.If they don't know about the query the customer is asking they should ask the customer to wait for some time and should reply with a suitable one.For example if you are asking about a new recharge for your sim he will respond fastly about that and answer fastly whatever he know.He would not ask any of his colleagues.I am not saying all the customer care people are like this but majority of the people are like this only so please change the attitude of them and try to help you customers.

i have applied for a post paid connection its 10 days but i have not recived the connection this is poor service

Sir
Plz send New plans at Email

send mobile mail futures

Regards
ram

I can't get my Vodafone Bill.
My No. [protected]

Sir,
I am rathna kumar from bangalore. I am not happy with ur network. I am very muvh unhappy with ur network. I am seeing lot of problems from ur network. my mobile number is [protected]
I am writing this behalf on thousands of customer who are using vodofone.
We are thinking why we bought that stupid vodofone sim? We are going to change our network together as soon as possible. I am simply hating ur networks. Whenever i called to any number at any time. its coming like network busy. If i want to make a call at 7'o clock, i have to call from 6'o clock.
Then only it will reach the number at 7'o clock.
Even it showing network busy at the time of 12 midnight also.
If i get any call, or if anybody calls me, im hearing their voice, but they are not hearing my voice.
These are only two from my thousands of complaint. Please cleas these problems as soon as earlier.
Otherwise we will change ur network.
Thanking and Regards
R. Rathna Kumar
[protected]@gmail.com
Mobile number [protected]
Bangalore.

Sir,
I am rathna kumar from bangalore. I am not happy with ur network. I am very much unhappy with ur network. I am seeing lot of problems from ur network. my mobile number is [protected]
I am writing this behalf on thousands of customer who are using vodofone.
We are thinking why we bought that stupid vodofone sim? We are going to change our network together as soon as possible. I am simply hating ur networks. Whenever i called to any number at any time. its coming like network busy. If i want to make a call at 7'o clock, i have to call from 6'o clock.
Then only it will reach the number at 7'o clock.
Even it showing network busy at the time of 12 midnight also.
If i get any call, or if i calls to anyone, im hearing their voice, but they are not hearing my voice.
These are only two from my thousands of complaint. If i call to customer care, they are saying stupid and answers. None o[censored]r customer care officers are fit for anything. tThey all are fit for nothing. Please clear these problems as soon as earlier.
Otherwise we will change ur network.
Thanking and Regards
R. Rathna Kumar
[protected]@gmail.com
Mobile number [protected]
Bangalore.

It has been more than 12 hours, where I had paid money for the Top of BSNL prepaid mobile. I did not receive any message nor the top up talk time value is been added. I want to what happenned to my money?

The details from my bank as below:
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051

Customer Reference :[protected]

Payment Information
Payment Amount : INR 56.00
Date of Payment : 23/03/2009
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : 0803

i agree with him becoz if he become pm. i m sure that india will be developed country.

Vodafone/Hutch — Recharge not done

I recharged my vodaphone for Rs 350 through ICICI bank. BUt it is not done yet.

The details of transaction are as follows:

Payment details for Payment Id [protected]
Payee Name : PREPAID MOBILE RECHARGE
Address : EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
City : MUMBAI
Zip Code : 400051
Customer Reference :[protected]
Payment Information
Payment Amount : INR 350.00
Date of Payment :[protected]
Debit Account :[protected]
Payment Status : Success
Other Details
Payment Remarks : 0213

It is quite nature that all the customers expectations are fulfilled at all times. But the response is in acceptable way they will convince it. When the problem put fourth, the authority better know how to solve it.

Mr. Selva of Prepaid Sales manager who better understand the company and customer solves the problem at once. The Attitude of Decision making in few minutes and solving the problems of Dealers/Customers within short span is excellent.

I came across with many instances and solved many problems of customer at out end when I was a Prepaid dealer (Pallavaram, Mobile Communications) Coordinated by Mr.Selva Sir.

All issues can be shorted out if the way out are clear.
Better luck., ,

i dint get my booster 52 but i paid to retailer

i dint get my booster 52 but i paid to retailer

i lost my phone n sim card in a hotel

dear sir i got 10 miss call from mob no [protected] & [protected]. after i recall the both person started to blame me abused me without any reson for further action can you please send me address of sim owner of both sims.
Please do neccesory
Thanking you,
somnath

hello... i m nikhil koli, i took a new sim card today... but i wanted to use it in iphone... so i took new sim card gave all documents everything.. after that i asked that deler wer should i get micro sim so he said i ll cut n give, he said i ve one man who cuts sim for iphone... and to do that job he waisted to sim and asked for 100 rupees... i said k... but wen i went again to that shop he.. dint did that job neately... he damaged that sim also... and i also tried to give shape to that sim... but i gurantee i did better dn him... and wen i told ki i want new sim he said i ll not give he was asking for money... i ignord t give money... i said u ve damaged that simm, , , .. wen i said i ll complain against u.. he said not ll happen to me... by doing complain. i said k... his name is JAIDEV gallery frm URAN DIST-RAIGAD 400702 NEAR STATE BANK OF INDIA...

i hope that u ll do needful as fast as possible..

thanking you.
nikhil koli

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid

(Harassment by Vodafone in converting post-paid to pre-paid connection)

Threatening is vodafone’s usual way if you approach them with a complaint or request. They will not hear what bad experience you have gone through with them. They will just look at the last bill according to them, and will retort that they are going to send eminent people to your house to get the bills collected whatsoever, and boast that you won’t be able to resist them as they are lot more mightier than you can even imagine!

We Indians need to prove them wrong.

As far as I know, vodafone is the only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid. Once you are in their trap of post paid, you either have to keep paying the rent Or just discontinue the service to escape their monkey fist, threatening and litigations.

Mine is a very old Vodafone postpaid number and I don’t want to loose that number as it is circulated to so many key people. But when the Vodafone call center guys called me up and threatened to send their eminent people to get the bills collected (Yeah, the payment was delayed as ever before and normally I pay the bill with fine - I cannot trust Vodafone with ECS), I wanted to switch from post paid to pr-paid. That way, they will have their damn money and I don’t have to speak to their henchmen again. While the talks were on, they again threatened me and taken steps for initiating legal proceedings against me. General Manager – Legal ( Yunus H Ahamed) yunus.[protected]@vodafone.com & Senior Manager – Legal (Lokesh Mahalingappa ) lokesh.[protected]@vodafone.com have sent me legal notice after Lokesh Mahalingappa e-mailed me that it is possible to get my same old number in pre-paid through a convoluted process. I walked into the Vodafone office at Indiranagar and they bluntly said it is absolutely not possible to have my same old number in pre-paid whatsoever. Multiple times I have expressed written willingness to talk to them rather than mails, and asked them their phone number, but they never bothered speak to me. Now they are going back on their promise and harassing me.

We need to expose this rotten and unethical tactics of Vodafone, for plundering money from the larger population in India. I will fight this out in all the legal forums in every possible way. It is a public need to have the facility to convert post paid to pre-paid especially in this bad economic conditions, and people still need to stay connected, when there is maximum number of job losses, to help them move on in their modest life.

We need to make sure that Vodafone don’t fool our people in India anymore. At a minimum rent of Rs.200/- per month, even if one make only one call, people in India are intelligent enough to multiply the amount with the number o[censored]nfortunate postpaid customers to calculate the amount Vodafone guys are looting from India so freely.

All other mobile service providers in our county have the facility to switch from post-paid to pre-paid and that too very easily within minutes. How can Vodafone – an alien - insist that a poor man in India should continue paying rent when he doesn’t have a job, or simply because he doesn’t want the facilities as it is too costly for the pocket/ affecting peace of mind due to the threats? An incoming number is the most needed one for a person who has lost job. Let them take the money from those who actually need the postpaid facility.

I have approached the consumer forum as the first step. Complaint Id: 11759.

Please contact me [protected]@hotmail.com if you want to join hands, or you want me to join hands with you if you already have started a fight with these scrupulous people. Also send me as much links as possible on the Vodafone harassment in converting postpaid to pre-paid. I am going to host a dedicated site for Vodafone harassments. Also please suggest a name for the web site.

On a simple Google search, I could see many people are affected by this monkey fist of Vodafone. Some examples are below:

Vodafone Postpaid Connection Complaints - Harassed with the services
http://www.consumercomplaints.in//complaints/vodafone-postpaid-connection-c78230...⇄


Vodafone Complaints - Harrasment caused by Vodafone in connection to conversion of post-paid to pre-paid connection
http://www.consumercomplaints.in//complaints/vodafone-c35338.html


vodafone post paid Complaints - vodafone customer service (Threatening)
http://www.consumercomplaints.in/complaints/vodafone-post-paid-c24520.html


Choosing a Mobile Service Review: Threatening is the Vodafone way – Postpaid issues:
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone Postpaid Connection Complaints - Harassment and threatening call by Vodafone
http://www.consumercomplaints.in/complaints/vodafone-postpaid-connection-c23565....⇄


My Blog sites on this - Please excuse the formatting as I have never blogged before:

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid
http://philippalex.blogspot.com/

Threatening is the Vodafone way – Postpaid issues
http://www.mouthshut.com/review/Choosing_a_Mobile_Service[protected].html

Vodafone –Only mobile service provider in India who doesn’t allow conversion from post-paid to pre-paid
http://www.consumercomplaints.in/complaints/vodafone-c124784.html

Threatening is the Vodafone way – But we want conversion from Postpaid to Prepaid
http://philippalex.wordpress.com/


Very important note: Please jot down your very valuable comments, rate this blog and forward this to all your friends along with your specific views/experience on this urging them to comment and rate this blog. This will help gain more momentum and authenticity to this campaign.


Expecting whole hearted support, Help and guidance for this from all my friends and well wishers.

Philip : [protected]@hotmail.com

register

Pls sir, update sim number [protected]

Pls sir, update sim number [protected]

I kulminder Singh,mb no. [protected],a prepaid customer from Amritsar,want to say that, vodafone deducted my 90 Rs from my account and i received a msg that the cricket info service is activated on your account, i have not send them any message,i have all records in my Log,and when i tried to talk to customer care,i am unable to call there,i m trying from last 4 hours but in vain. so i just want to say to vodafone either return my deducted amount or i have to go to consumer court

I,manoj krishna is a prepaid customer of vodafone([protected]).They deducted rs 50 from my account on basis of GPRS .service which i never opted for..inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected its very harrassing bein customer of such a company.. the call had been taken by some .. cce's.. 8times i had made a call to customer care ... any way i will go for a complant on the court .. .. this is not happend only for me
it has happend hole the customer .. so when i tried to talk to customer care,i am unable to call there,i m trying from last 4 hours but in vain. so i just want to say to vodafone either
return my deducted amount or i have to go to consumer court....
this service a make a customer as fool ...

I arularasu,mb no. [protected],a prepaid customer from vellore,want to say that, vodafone deducted my 99 Rs from my account and i received a msg that the cricket info service is activated on your account, i have not send them any message,i have all records in my Log,and when i tried to talk to customer care,i am unable to call there,i m trying from last 4 hours but in vain. so i just want to say to vodafone either return my deducted amount or i have to go to consumer court

VODAFONE IS FRAUD

hi,
i had changed my caller tune on 1st october.and i had registered a complaint on 5 th october. but the caller tune has not been changed yet and i have called number of times to customer care but till now there wasn't any response from them
sorry to say this but it is true that
vodafone customer care is vodafone customer aware
[protected]
complaint no is [protected]
i request u to set my caller tune which i had changed
thanking you'

I,Sudhir Lamba is a prepaid customer of vodafone([protected]).They deducted rs 200 from my account on basis of activation of any service which i never opted for.
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

I am a prepaid customer of vodafone([protected]). This company seems to fool people by activating services automatically.They have deducted Rs 30 from my mobile and claims that i have activated their caller tune services. My acount did not had any balance,.still they are maintaining a debit account. Just imagine will they give the same facility for calls.
I can say that they might have deducted money from several customers to compensate company losses.
I am not going to keep quiet if they dont reverse my money.

Dear , sir i have submited my id inspite of my mobile is not working , you persons donot giveing receiving sleep . if you want to close my mobile . you return my balance rs. than you close my mobile no. other wise i will go to consumer court .other wise start to my mobile ,other than do action. my mobile no is [protected] ; [protected].
no thanks
no regards.
do act

I, vidhu sharma is a prepaid customer of vodafone. in a month there should be many probs in my vodafone like my calls & message were barring and the customer care said that "sir,you had made a complaint for made your connection off ."but there should be no complaint from my side. So plz grow your service. thank you.

I am also unhappy with this company Vodafone. Inspite of taking a corporate connection they activate and deactivate the services on their own. Now they have barred my outgoing without prior notice which is a punishable offence. I would like to take them to the consumer court for this.

I had changede m caller tune recently & I had tried m leve;l best to change it when I call56789 they charge Rs6 per Minute still I cannot change the caller tune .

Attention All Customers of HUTCH > Now Vodafone.
I am a frustated customer of Vodafone. We were having 50 Corporate connections & now due to their very rude support, we have disconnected all of them & now moved to AIRTEL, the best.

VODAFONE is only a FRAUD COMPANY nothing else. There mind set now a days is to replace Hutch posters etc with the new vodafone.

Peoples say its a giant in telecom, but i say they may be Giant, but there SERVICES are Worst Than Any government telecom service. There Customer Support is ZERO. Always says 2 days 3 days for all services. I am from Delhi, the capital of India & at least here the services should be great but these -HOLES only meant to get money nothing else.

My personal openion now is ONLY AIRTEL in India is providing the best services rest ALL ARE USELESS, Government Organizations are even better than Vodafone.

I strongly recommendf that NoOne should go for their CHEAP & ROUGH Services else you will get your money to the DUSTBIN.

Finally in our language : "Ye MadarCHOD Videshi Hote He Aise Hain, Jab Tak Hutch Indian Ka Tha, Sahi Tha, Ab Gaandu Aaye Hain Gaand Marwane."

SAVE NATION > SAVE MONEY > SAVE PEOPLES OF INDIA.

To
Vodafone Essar Company
Zone office, Merrut

Dear sir this is V.B.Joshi from Haldwani Uttarakhand, I purchased a postpaid connection ([protected]) of Hutch (now Vodafone) around two months ago. I purchased that no. when one of your sales promoters at haldwani named Arjun ([protected]) gave me a commitment to give me a plan in which 25 numbers from hutch to hutch will be free after my first bill. As yours is a well known company so I believe on his commitment and purchased that connection but after one month he denied his commitment. Then I contacted your regional manager Mr. Manav and told him about the false commitment made to me, he a gentle and a responsible officer took my problem into his notice and said we will fulfill the commitment if it is made so. Although the matter is still pending but I have faith on Mr. Manav’s word.
Sir such persons like Arjun are misguiding your customers I have no personal hatred towards that guy but being a reputed company these guys are not sending good message to your customers.

Thanks
Yours cordial
V. B. Joshi
Haldwani, Nainital

I am a customer of hutch for the last 2years and i am a j2me programmer in senega systems.
I was able to retrieve the server data using hutch gprs connection.
but now when hutch transformed to vodafone, i am not able to do so and from browser i am able to retrieve the data.

So from various forum i have updated with the information that in india some providers won't allow http connection from applications using gprs connection.

but with hutch it was possible, so with vodafone also it should possible if only brandname is changed.

So needs to rectify this problem.

I am a prepaid subscriber - I am suffering from such uncalled deduction by this company. Pls guide me where to file my complaint for a fruitful action. Thanks
Sailesh

I,Lakhbir singh is a prepaid customer of vodafone([protected]).They deducted around rs 70 from my account on basis of activation of any service(caller tune) which i never opted for..
inspite of repeated calls to there customer care i dint get good response.When i wanted to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company

I had been a vodaphone user ([protected])for few years. I had activated the 300 sms scheme. In this one can make 300 sms by recharging with Rs 35 card. When I was making sms i suddenly noticed my balance going down. I talked to the customer care service, I was informed that No such scheme is valid for National holidays such as Holi, Diwali, New year.... I doubt if there was any mention of such clause. If it was it should be Highlighted. Anyway not just that today is not a holiday still my money deductions remain same for sms.
Harassement in time taken to talk to customers care executives. You are lucky if connected within 10 minutes.

Sorry to say But this is a real DECOITY on part of CUSTOMERS

Dear Sir

As on 10.11.07 , I requested online from ICICI Bank Credit Card for Top Up of Rs. 200/- and I received balance of 47.42 , While on Top Up of Rs. 100 I get 86(approx).
I talked to your customer care they said the scheme is like that.
If your scheme is like that I think you are fooling the subscriber of their money and it seems so illogical a scheme for Top Up.
I think you are playing with MRTP Act.
I want a clarification from you for such fradulent scheme and my money back.
Your appropriate reply would decide my future course of legal action.

Regards

Kailash Agarwal

I am vodaphone prepaid customer & I have observed that money is getting cut for the services that I have never opted? My number is [protected]
I have posted this request multiple times but no response. Worst part of the story is whenever you are trying to reach customer care it takes impossible amount of time & this is a paid service.

If I didn't get response now within a week I am planning to change a vendor.

Hi,
I am not very sure of what ever I write here will be read by the concerned person or not, but yes if yo7 are reading it let me tell you, Hutch was a crap service provider and sad to say Vodafone is worser that them. Please do not hurt the reputation of Vodafone. Try to be user friendly. Else I would say the day wont be too far when people will start switching to other service providers.

Dear,
I need proper interaction with the customer care, i want to communicate with regards to the Rs.66 plan. Because when i activated this plan Rs.66 has been reduced from my actual balance and i couldn't get the benefits of the Rs.66 plan. Why? I am a new customer to the Vodafone. Plese make sure that i am going get the benefits of Rs.66 plan & proper interaction with the customer care

Hi,

I was using the Vodafone in Mumbai. now I shifted to delhi. I want to close my Mumbai's number. I requested this to the customer care. According to them I have to go the Vodafone showroom. I went there but they are also not accepting my request to close my postpaid connection. Please do something needful.

regards,
Ravi

hi,
i am using vodafone in hyderbad. i had requested for GPRS settings in my mobile ,so they told me send sms to 52586 as vodafone. after that i got the sms that the gprs and mms settings have been sent to my phone but ididn't get setting then how i can access internet in my moible so please send the setting throw my email-id and my mobile no -[protected] and my mobile is Imate jam .so please help me
Regards,
Tito Thomas

i'm a vodaeone pre-paid custimer in bangalore.
now i'm in roaming state. i.e. now i'm in west bengal.
i've complain that my vodafone cell *([protected]) does not deduct local call rate whenever i stay in local area.
i.e i mean that every call charge be 2.40p/m where as call rae rate 1.40p/m.

improper deduction of my balance

Hi,

I am using my Vodafone no. (91-[protected]) in Delhi.
For last 3 days, its not working till now.

I requested this to the customer care but coustomer care not responsed.

Please do something needful.

Regards

Suchita Rani

1) network problem (area:-suti & dhuliyan of dist msd state wb).
2) coustomer care executives are irresponsible to consumer.
3) more delay to receive consumer calls to coustomer care.
4) after receiving calls & talking about formalities they put the consumers in hold till line dissconnect.

Dear
I want to know Gallery in Near ChurchGate

anup

Hello Sir/Madam,

Yesterday I activated Romance service. I am just wondering that will I get any message or call. I even searched through your web sites but didn't get any Information.

Basically I would like know how do I use this service.

Thanks,

Dear Sir,
I am client of your mobile service. I was purchase your colour set-225 with new connection on dated[protected] from local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi for Rs. 1600.00 the bill no is 1211 dated[protected].
The IMEL No of set is [protected] &
M.S.N. No is[protected].
On dated[protected] I found the screen of that set is damage. For repairing purpose I give that set to Harsh Language & watch Co. on dt. 13.11.2007.
Today they told me that the local distributor & service provider is not repairing that set and also not giving any details when they are able to repair that set. Please consider this matter on your level and shot out the problem as soon as possible for trouble free services.

Thanking you

(Devesh Sumit)
varanasi
[protected]

Hi,

I'm using vodafone in hyderabad i had requested for STD facility for which they informed me to recharge with 54rs which i did and after two days facility has been barred which cost me to more and is lost my valuable bussiness and whch give me bad immpression towards my coustomers . and when i calld up to customer care the keep on saying with in 24 hrs it will be activated but till time no result and whn i tried to call they are keeping my call on hold and dissconnecting it .. more important is my time which im waisting call 2 customer care please my request is remove customer care . And help me with my problem .. i want STD facility and 75rs tariff plan
more importantly customer care service where i can speak

My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'

My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned to India ( Kolkata) in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'

My prepaid connection [protected] was given away when I was out of the country for 6 months. This was after repeated requests from Vodafone asking them to either give international roaming so that the account could be charged and not dissconnected- which did not take place. When I returned to India ( Kolkata) in November hutch/vodafone said that I could retrieve my number from Bangalore. They put in a request saying I was back and had requested for my number. 2 weeks later I reached Bangalore and went to the vodafone shop where I unapologetically informed that my number had been given away to someone else just a week after I put in the request for my number. Not only is it inconvenient for me but also for the person who has been answering my phone calls on my behalf. This is certainly not 'customer care/ service'

I have had issues with Hutch, but at that time they even credited my account with Rs. 100 of talktime when I complained(to hutch service). But recently after hutch became vodafone, I found that my gmail application fails to work complaining about connection problems while the integrated browser continues to work. Also I have got odd technical messages regarding failure in oledb while trying to send service commands. Their service and reliability seems to be degrading with time.

CLIENT/EMPLOYER: (SAHARA OIL LTD LONDON)
LABOUR CONSULTANT
RECRUITMENT AGENCY: ROBERT RECRUITMENT AGENCY
LONDON 21 NEW CASTLE STREET EC . LONDON GREAT BRITAIN

Contact Email: [protected]@gmail.com

JOB REF: ARI 41/21267

ATTN: APPLICANT

AT SAHARA OIL LTD LONDON we specialize in
Managerial careers moves for professionals engaged
in the E&P sector. Interestingly, most of our
clients are not actively looking for a new job, but
are keen to
consider the right opportunity.

We listen carefully to what is important to you with
regard to career, family and lifestyle. We then use our connections and investigative skills to identify interesting opportunities that meet your criteria.

DETAILS:
SAHARA OIL LTD LONDON with the mandate to recruit
expatriate services employees` for the fulfillment
of the requirements of SAHARA OIL LTD in LONDON , seek to write your consent after recommendation from our labour
consultants based on recent expatriate vacancies with our client.


SAHARA OIL LTD LONDON intends to invite prime
experienced individuals/expatriates capable of
rendering expertise services in fields below:

MECHANICHAL ENGINEER

CHEMICAL ENGINEER

OTHER ENGINEERING RELATED POSITIONS

ACCOUNTING/AUDITOR

PRODUCTION/TOP MANAGER

MARKETING/MANAGEMENT

COPERATE PLANNING/HR

SECRETARIAL OPERATOR

MARKETING/MR/MEDIA/PR
PACKAGING
HUMAN RESOURCE

ART DIRECTOR/DESIGNER


PROJECT SHALL REQUIRE:
A cooperate project management team, Productions
Services, procurement, Marketing and Sales,
transportation and installation, safety, drawing, Designs, Geological services, maintenance and commissioning.

Entitlement, Compensation and Benefits packages
include;
A very attractive net salary paid in Pounds
Sterling, US Dollar or Euros equivalent depending on employee home country and currency preference.
Quality single or family housing accommodation in
company community.


Free medical care in LONDON for employee and family.

Excellent educational assistance benefits with
family status
employment.

Paid airfares allowing full flexibility with holiday
travel.

Personal effects shipment and excess baggage
allowances.
Full access to some to some of the finest and social
recreational
facilities in LONDON.


CONTRACT DURATION:

Level 1: 12 Months, (One Year) and renewably only on
satisfactory
performance by employee.

Level 2: Full time
Interested candidates must have not less than 4
years experience in any
of the above listed fields.

Interested candidates should forward their
resumes/CV with verifiable
reference(s) as word attached document to:

E-Mail: [protected]@gmail.com

Note: Interested candidates are also required to
contact our LONDON Local Office strictly for the
purpose of this project.

CONTACT: MR ROBERT WILL
Head of Recruitment Services.
ROBERT RECRUITMENT AGENCY
21 NEW CASTLE STREET EC . LONDON GREAT BRITAIN
LONDON
Contact Email: [protected]@gmail.com

Note, we shall forward your cv/resume to our
screening department for proper screening, only the
successful candidate shall be contacted after
screening, if you are not successful after the
screening, we shall not contact you again.

Hello,
I was having a negative balance from Sunday Dec 9th onwards, because i have dowloaded two themes in to my mob, but I have recharged yesterday with RS 111, i didnt Get any sms message confirmation regarding the recharge and when dialing to my mobunumber its still saying "Temprorarily Disconnected". So please help me regarding this. My Mob number :[protected]
With Thanks and Regards
JITHENDRAN

Dear Sir,
with regsrds i want to say that i am not satisfied with Vodafone connection which i have, which i am using No [protected].
Following are my complaints
1/Changed of caller tune without permission (complaint no.[protected]th of dec 2007)
2/unlimitted useless calls from VODAFONE
3/unlimitted useless messages from VODFONE
4/recharged STD pack of 79 but coldnt get the benefit, STD calls are still @RS 2.60. (My new complaint).
Looking good responses in future.
So now tell me the solution. Here we are hundreds of students having VODAFONE connnection....
We think we should quit VODAFONE now.
Thanking you
Inam ul Rasool

they are changing their information method in their toll free no
we are getting problem to talk to customer care

dear Sir,
Iam u r costamer since 6years. I have a problem on my phone that is it was asking puk number can u help me out and my sim no is[protected].

Vodafone Co-operate plus plan) — Caller tune

Hi ,
I think the serive of copying the caller tune is a crap, its been thrice i have received the SMS from 56789 that your caller tune has been copied from a particular number and i know that i cannot make a mistake all three times and i called the customer service dept. at least 20-30 times ,
fisrt the line is always busy and we do not have time to keep wating and after talking to the team leader (Gargi) and several agents i have not got any solution.

I am also from a International BPO so i knw the kind of customer service we have to provide to our customers and if this is what we get from you people its seriously a crap.......


and i dont think that my team and me will continue with this service provider....and not reversing the charges ...



Regards
Gourav Singhal

My name is Mary K. Kumar I am a vodophone customer I have received a call from vodophone that My caller tune has been activated and an amount of Rs. 30 has been deducted for the same. , I have not activated it . It tried to call vodophone customer care but there is no response.
I am planning to go to consumer grievance service. and discontinue the vodophone for my entire family.

hi.
i am from kolkata.
my complaint is an unusual one.
i am recieving unwanted abusive calls from a number (=[protected].
i would like you take care of my matter seriously.

i hope u will do the needfull.

regards,
arjita

Hi Everyone,

Vodafone is disgusting. I have just been charged for a caller tune that i have never activated and i did not ask for. When i call customer support their agents go about pressing all sorts of buttons and tells me "sir please dont press buttons on your phone". This guy has no idea i have a touchscreen phone without a keypad. I had a few of my friends call them at the same time and they are playing the same games. DISGUSTING. Thats all i can say. Having such a casual attitude towards your customers will only drive you out of business.

Regards,
May Vodafone go bankrupt very soon.

i am khast,
i have purchased vodafone number from your dealer shop on last month. my number is [protected]. he told me that i will get Rs. 1300 minutes free calls voda to voda.but now i did'nt get any free calls. when i called in customer care they told me that if i recharge with Rs. 100 whithin 24hrs. then i will get it. but in my card detail not mentioned any thing about it. so, my opinion about your all services are worng because your diff. -2 executive provide diff- detail. i am not satisfie with your details. although in your some card display the details that if you will recharge with Rs. 100 every month then u will get 50 rs. bonus talktime. even i also recharge Rs. 250 in month of december. all the information which provided by your executive your dealer are fully wrong.

I,Alok Kumar is a prepaid customer of vodafone([protected]). For last 3-4 months, Rs.49/- is being deducted from my A/c as an activation charge of BHAKTISAGAR service which i never opted for. Earlier I got confused that it might have been selected wrongly but this time it got deactivated and activated (both) automatically.
inspite of repeated calls to customer care, nothing has been done in my favour. I want to discontinue the connection. Will I get my rental charge back which was paid at the time of opening A/c?

Vodafone — My money was deducted twice

Sir,

My name is Md.Yusuf & my no is [protected] iin the month of jan i had called to my dad that time has my money deducetd so they have told me my money will be refunded at 19th jan at 6 PM but still now they have't refund my amount.

Regards,

Md.Yusuf

vodafone india IN HUBLI — My money has been deducted twice

My name is Md.Yusuf i have given complaint on regarding my money has deducetd twise i called to my dad on 16th jan 08 . they have given one complaint no also this is the compalint no[protected] & also they told me they recover my money on 19th jan 08 but still now they hav't given

Regards,

Md.Yusuf

I have two vodafone connection no-[protected] & [protected], Vodafone introduce new scheme in my phone no- [protected] every month since oct-07 and all time I requested to customer care and got refund but in 16 January bill I have received again the new scheme charges and after requesting to them they refused to refund the payment. I have write to [protected]@vodafone.com atleast 15 times from 21st January 2008 and they alloted complaint no.[protected] on 25th January since then nobody is responding even after so many reminders. Please help me out and refund me the amount. Please also take care of no new scheme will be applicable in my both the connection.

thnks

Deepak Bhatia

hutch/ vodafone- prepaid user — overcharging on outgoing call

dear sir/madam,
my mobile no. is:[protected].
i had recharged with rs. 597 for 1 year validity with all outgoing call @ rs. 1 per min. and was normal for some time after recharge. But later on it was deducted @ rs. 1.99 per min. and i complained on[protected] with complain no.[protected], on[protected] with complain no.[protected] and also on[protected] with complain no.[protected], but not resolved till today.
i request you to reimburse my extra rs. 70 which was deducted by system fault, so it should be credited as early as possible. Rs. 70 is not a big amount but it's a trust between a company and customer, otherwise it will force me to changeover to other compny.

one day i recived one msg from vodafone, "if i reccharge 91 rs i would get 100 rs of talk time" i rechared 2 times but instead of getting 100 rs i got only 74 rs i made a call to costomer care but they werent respond of my call.
vodafone simply making fooooooool to its costumer..
i request that take a further action against the company..
vicky...

Vodafone Prepaid — improper deduction from prepaid balance after activation of bonus 59

i ([protected] prepaid) sent one sms to 111 for activation of bonus 59. instead of deducting 59 rs from my prepaid account balance, 295 rs was deducted. kindly rectify the mistake

hi,

I am Amol .I am vodofone postpaid customer since September' 07.
That time onwards I am requesting them to increase my credit limit 1000/- to 2000/-. for that several time complain have been filed as well as I went to vodafone shop(in December’ 07) also they told , will get a call from vodafone within 48h but till now no out put. every month i need to do interim payment which spoil my time.



I have deactivated the caller tune option in 20th of Jan' 08 at 12:57 pm. deactivation message also I have received.

But in the Feb. bill the charge for caller tune has been added. In this regard it is my request to take the required action & refund the money.


Another thing is that it has become so tuff to talk to a customer care executive, tell the way, after calling 111 which option will help to talk the customer care executive.


Note :- In present Plan it is difficult to talk to any customer care executive so surely tell the option to talk them.

Regards,

Amol kumar

Mo N:- [protected].

Hello sir
I am the prepaid customer of vodafone.I was told by customer care that I will be getting a talk time of Rs.50 and validity of 30 days on recharge for Rs 99 , that is specially for me. But , when I recharged it on the same day itself that is 1238, I was shocked to see that , the talktime i got was Rs.10 inspite of Rs.50 and validity the same as 30 days.
Please look forward to this otherwise i am going to quit the services .
damn poor services you have....

Sumit
[protected]@rediff.com
[protected]

I TOO AM HAVING PROBLEMS WITH VODAFONE. ALTHOUGH I HAVE REGD. WITH THEM FOR - DO NOT CALL REGISTRY - I REGULARLY GET UNSOLICITED CALLS ESP. FROM BAJAJ INSURANCE. CANNOT GET THRU TO NODAL OFFICER, RAJESH SHETTY AS OPERATORS ARE EQUALLY UNHELPFUL.

WORST SERVICE PROVIDER AND AM PLANNING TO CHANGE

I TOTALLY AGREE THAT VODAFONE SERVICE IS GETTING FROM BAD TO WORSE.

IN SPITE OF REGISTERING FOR DO NOT DISTURB - I REGULARLY GET UNSOLICITED CALLS ESP. FROM BAJAJ INSURANCE. NODAL OFFICER, RAJESH SHETTY CANNOT BE CONTACTED IN SPITE OF SEVERAL PHONE CALLLS.

I have been trying to get in touch with a customer care executive, for the past 10 days, and have only managed a record of staying on line for a total period of 47 mins, at one point of time, and then disconnecting it in frustration....
guys, I dont know, how many executives are employed by vodafone, for customer care, but it seems I wont run out of my fingers counting them!!!
and I surely will run out of fingers making a list of complaints I got from the company though...
I requested for the GPRS service, through the sms they told me to send, may be, 3 months before, with no luck whatsoever so far...
Now I have started to notice, they have started deducting rs. 2/- from my account balance every day, for the past one month...even when iam maintaing a zero balance...I dont even know, what for Iam being charged... when I try to get in touch with some one, regarding it, I am being given personalized lessons in patience for freee!
Is there any way of dragging these guys to the consumer forum??
either way, VODAFONE STINKS big time...

To
Vodafone Essar Company
Zone office, Mohali

Dear sir this is Sushant Agrawal from Chandigarh, I purchased a postpaid connection ([protected]) of Hutch (now Vodafone) on 07th Feb 2008. I purchased that no. when one of your sales promoters at chandigarh named Deepak ([protected]) gave me a commitment to give me a CORP 150 plan in which 750 mins free in CUG and 200 local SMS are free. As yours is a well known company so I believe on his commitment and purchased that connection but after 10 days i got a call from Customer Care regarding the confirmation of my Plan which was not CORP 150 (750 mins free in CUG and 200 local SMS are free), but after 4-5 hours long process and consultation of Deepak the Customer Care person Confirm me the Plan CORP 150 (750 mins free in CUG and 200 local SMS are free). But on 16th Feb means on 10th day my outgoings are barred due to non-submission of Security deposit. When i contact Vodafone Center they told me to deposit Rs. 500/- as a Security deposit and said that a person comes at my address to confirm the residence address, but on the same day i was going on long leave so i told them what will happens in that situation they said your number will remain de-activated. So after return from my leave i contact the Vodafone Center on (10th March 2008) to submit the Security deposit they said you have to Submit it to the same person who gave you the SIM. I called the Deepak and his head (Gaurav Soi) but after 5 days hard work and continuous track the Deepak came on Friday (15th March 2008) and collect the deposit from me and gave a commitment that number will be activated atmost Monday. Today is Tuesday and number is still not activated and no one even their Head is ready to solve the Problem.

Meanwhile i got the bill for the Month of Feb 2008 which is also full of disputes but no one is looking into it. In short Vodafone is not ready to bother the Customer they are interested in making Customer Fool and Cheated. Now the Deepak said that he don't know the plan when he gave me the SIM and said that previously told thing (750 mins free in CUG and 200 local SMS are free) is not in the plan and they change for it. Sir such persons like Deepak are misguiding your customers I have no personal hatred towards that guy but being a reputed company these guys are not sending good message to your customers.


Thanks & Regards,
Sushant Agrawal
Office :[protected] Ext : 72436
Mob. : [protected]
Email : [protected]@sabercorp.com
www.sabercorp.com

i have just received my new sim, mobile no. [protected], but is not showing any connectivity after endtering the Panjim area today(21.03.08) at Goa.
pl. let me know the reason

hiii all,
recently ..i gotr a message that i will get full talktime on any of the chota recharges..but when i rcharged with 100 rs i just got 84 only, when i asked why it is so...they said we dnt no whether we sent u the message or not and u hv to come 2 the office ...who has the time...that 2 after wasting some 4 hrs over phone...

reallly their service is ridiculous...and they denied 2 register a complaint.

Sreekumar
[protected]

Respected sir
I am a student of Assam Agricultural University(Assam).During the month of january' 2008, I took a connection of vodafone in Channai, Tamilnadu.But I had lost that sim card in Bangalore, that is why I want to block that particular sim immediatly as soon as possible. I wiil greatfull to you if you take some action.

Yours faithfully, SIM NO.[protected]
Ashim Kalita. MOBILLE NO. [protected]
Assam Agricultural University Imsl No. [protected]
Jorhat-785013

I have a life time mobile connection no [protected], taken from Gurgoan Maruti town ship shop in 2006. This connection is only working in Gurgoan & Delhi. My native is at Bareilly & during travelling phone goes out of service just crossing Delhi. However I always set network in manual mode through phone before crossing Delhi. But all had gone vain .Hence you are requested to look into the matter.

Hi,

I want to cancel voice chat services as provided by you and you have deduct service charged 30/ without inform me .its my kindely request to you pl refund me 30 ruppee as soon as possible.

Note :without information you have no right to deduct money at any cost.so pl take necessary action for the same.i will be
very much waiting for your positive action towards claim.pl dont
do any thing wrong with regular customer pl..

My mobile no :[protected]
bye
Thanks
Ranjeet Prasad

Really Vodafone is a cheating company, I recharge my daughter's mobile by using oxicash on 23/03/08 but till date vodafone not confirmed and balance is not displayed.

SO THIS IS HAPPENING WITH ALL THE VODAFONE CUSTOMERS.. MAY BE VODAFONE FINDS THIS A BETTER WAY OF MAKING MONEY BUT THIS INTELLIGENT VODAFONE COMPANY DOESN'T UNDERSTAND THAT IT WILL BE IN A GREAT LOSS BY DISAPPOINTING THE CUSTOMERS LIKE THAT..

I RECEIVED AN AUTOMATED CALL FROM VODAFONE 10 DAYS BACK..WHEREIN THEY ACTIVATED RADIO MUSIC STATION BY DEDUCTING RS. 50 FROM MY BALANCE..SINCE THAT DAY I AM SPEAKING TO VODAFONE REPRESENTATIVES DAILY.. AND SOME EXECUTIVES LIKE MANZOOR AZAM, DILSHAD ASSURED ME THAT IT WOULD BE REFUNDED IN THIS CASE.. BUT TODAY AT LAST VODAFONE HAS SHOWN ITS TRUE COLOUR.. A LADY BY THE NAME OF KULWINDER SAYING THAT- "as per our data, you activated the service yourself".. ALL BIG LIARS UNDER VODAFONE !!!

RS. 50 IS NOT A BIG AMOUNT FOR ME..BUT NOW IF I DON'T GET MY MONEY BACK WITHIN 2-3 DAYS, I WILL SURELY APPROACH THE CONSUMER COURT.. NOTE MY NUMBER-[protected]

FEW FRIENDS OF MINE WHO HAVE RECENTLY SHIFTED TO NCR, WERE PLANNING TO TAKE NEW CONNECTION, THEY ASKED MY OPINION AND I SIMPLY ADVISED THEM TO KEEP THE DISTANCE WITH VODAFONE..

SO THIS IS HAPPENING WITH ALL THE VODAFONE CUSTOMERS.. MAY BE VODAFONE FINDS THIS A BETTER WAY OF MAKING MONEY BUT THIS INTELLIGENT VODAFONE COMPANY DOESN'T UNDERSTAND THAT IT WILL BE IN A GREAT LOSS BY DISAPPOINTING THE CUSTOMERS LIKE THAT..

I RECEIVED AN AUTOMATED CALL FROM VODAFONE 10 DAYS BACK..WHEREIN THEY ACTIVATED RADIO MUSIC STATION BY DEDUCTING RS. 50 FROM MY BALANCE..SINCE THAT DAY I AM SPEAKING TO VODAFONE REPRESENTATIVES DAILY.. AND SOME EXECUTIVES LIKE MANZOOR AZAM, DILSHAD ASSURED ME THAT IT WOULD BE REFUNDED IN THIS CASE.. BUT TODAY AT LAST VODAFONE HAS SHOWN ITS TRUE COLOUR.. A LADY BY THE NAME OF KULWINDER SAYING THAT- "as per our data, you activated the service yourself".. ALL BIG LIARS UNDER VODAFONE !!!

RS. 50 IS NOT A BIG AMOUNT FOR ME..BUT NOW IF I DON'T GET MY MONEY BACK WITHIN 2-3 DAYS, I WILL SURELY APPROACH THE CONSUMER COURT.. NOTE MY NUMBER-[protected]

FEW FRIENDS OF MINE WHO HAVE RECENTLY SHIFTED TO NCR, WERE PLANNING TO TAKE NEW CONNECTION, THEY ASKED MY OPINION AND I SIMPLY ADVISED THEM TO KEEP THE DISTANCE WITH VODAFONE..

Hi I am having a vodafone (hutch karnataka) [protected] connection from past 5 years... I am still holding this number just because I dont want to change my number. but I think its time to change to some other providers like airtel, I agree to all the above mentioned complaints. Vodafone is testing our patients. please anyone can suggest me how to file a compliant against vodafone in the consumer court? Here are the problems I am facing.

1.everyday some amount is been deducted dont know for what they are deducting the amout

2. vodafone is charging 1 rupee per sms eventhough I have opted for 1 paisa per sms.

3. when I tried to call customer care, they wont try to attend the calls. I was getting the reply as soon as they recieve the calls as " thank you for calling vodafone have a nice day" lol

4. atlast trying for an hour i could speak with one girl, her response was funny, I asked her why u r deducting 1 rupee per sms, she said that its your fault.. lol

still more

i m aprepaid customer([protected]) and i m being charged @1.99/call to other local mobile no.whereas i should be charged @Re.1/call.
when i make call to customer care my existing vod. to vod. minutes are deducted.Kindly make necessary corrections required on your side and inform me 2 your earliest

some complains are true i have also some complains

Respected Sir,

We are a VODAFONE CUSTOMER since last 10 years and right now having 10-12 connections(CORPORATE, GROUP NO:8237) in our hand, so we are a expecting "POLITE" CUSTOMER SERVICE from you people.

One of your MARKETING GUY whose name is Mr.Saikat Mukherjee has threatened me that if I wont take more connections he will take -off my VODAFONE INSTRUMENT from my office which i think is ridiculous."THIS IS NOT THE WAY YOU PEOPLE WILL CONTINUE, OTHERWISE I HAVE TO KNOCK DOWN THE CONSUMER COURT OR SURRENDER ALL THE CONNECTIONS"

I APPRECIATE YOUR SERVICE FOR THE INSTRUMENT YOU HAVE GIVEN FOR MY NETWORK, BUT MAKE SURE YOU TAKE ACTION AGAINST YOUR MARKETING GUY"MR.SAIKAT MUKHERJEE"([protected], ADEECO Flexione Work Force Solutions Ltd.) WHO ARE THREATNING AND ABUSING THEIR CUSTOMERS INFRONT OF THE MARKET!

AN EARLY ACTION WOULD BE APPRECIATED, OTHERWISE I HAVE TO KNOCK THE HEAD-OFFICE & TAKE SOME LEGAL ACTION!

Regards
Aditya Pagaria
POWER CABLE INDUSTRIES
Mob:[protected]
Fax-+[protected]
Phone-+[protected]/3959

I, Mr. Videsh ([protected]) a prepaid custemer of Hutch (newly Vodafone). nearly from last week of march, my account started deduction of sum of Rs.3/-(Rupees three only). per day. I tried to call their customer care but couldn't. finally after long trying I got connected & lodge a complaint regarding the same.This has been repeated for four times, I had been assured all the time to sort out my problem, but they didn't work fast on my querry. As a result y the deduction of the said account balance continued. They also assured me that the whatever balanc have been deducted from my account will be returned back too me. The said problem was because of the system error it seems when I aproach them telliphonically. But till now I haven't got back the said amount.

i am coustmore o[censored]rs vodafone.i have vodafone no+[protected] which is no vodafone ireland.but i can not use this no in india .also i have credit of 20euro.plz sir also told that can i use my credit in indian rupees.i am going in ur priorty center two times .plz sir solve my problem immeditaly i shall be thankfull to you.

urs sincerly
deepak
[protected]

i am the vodafone customer o[censored]p east & my no is [protected].
i found that vodafone is deducting the balance improperly as if i talk 54 or 55 or 56 or 57 or 58 seconds then they will charge for thenext call ie. for 1 minute & few seconds.

next problem is that when i was on roaming my balance was deduced to negative without calling anywhere.

19th April 2008

Subject:- Non-activation of ACT ONE plan.

Reference to My Mobile No.[protected]. I am using this number last 9 months. 2 months ago I have recharged with Rs. 299/- and got lifetime validity. As on 25/4/2008 I have send a Sms for local call @ One Rupees. But scheme is not activated. Then I have re-send the Sms as on 5/4/2008 9.15 am. Then I call to customer care they told me we have not received any request from your side. Then I have re-send Sms as on 9/4/2008 7.26 am. But after doing all efforts the scheme is not activated. I made several calls to customer care as on 14/4/2008. I have talked with Miss Jatinder Kaur, Mr. Sunil & two another persons but have hold my calls for long time and could not do any thing and call was disconnected all times. After some time I have received a sms from your side “Hello your service registration is[protected], we shall respond your query by 18th April 2008 6.00 pm” My problem is not solved yet. I am very upset and unhappy. Tell me one thing what mistake I have done to Purchase a connection from Vodafone Company. I am using another numbers from Spice and Airtel but I have no compliant from them. You are ordered to solve this problem and refund my all money deducted by your company above charged at local calls. Other wise i made your complaint to media as well as to your company’s directors.

I wise in the light to above you will solve this problem at the earliest. This number is at my residence if you want any clarification then you will call before 8.00 am and after 8.00 pm. If you have no problem then calls me on[protected].

Amit Kumar
14727 St.No.11,
Bhagwan Nagar, Dhoelwal Chowk
Ludhiana
E-mail:- [protected]@yahoo.co.in
[protected]
[protected]
[protected] ®

i am the customer of vodafone in up east circle.
my no.is [protected].
there are so many times when the improper deduction of balance have taken place.
the problem is bigger when am on roaming n my balance deducted to even negative.

I M M Chougule my cell No. is ([protected]) using your card since last six month during this period I find that vodafone is launched only to make customer fool and by cheating earn money.It may be through any service.Vodafone cheat me twice yesterday i.e. on 20/04/2008 when in evening I made a call to friend. After ending call I find one message that is Caller tune has been activatvated on your vodafone Rs.30 will be deducted as monthly rental. Why if you don not have money then please go out of such kind of buseniness.You are simply earning money without doing anything.
Is this your policy or some thing else. Do not force me to do anything which will affect your NAME VODAFONE.hoping for best.

Vodafone is real crap. I disconnected the connection ([protected]) & they sent a retention guy. He gave me a very nominal & attractive plan & again started the services. To my surprise when I got the bill it was with the same old plan & the bill was for Rs 1600. They never cared abt it after I told them the issue. I wud just say tht they r Muggers...

Vodafone — Deduction of my credit balance for services im not opting

Im prepaid customer of vodafone number [protected] in delhi and i have been noticing that every other day they are sending messages regarding deduction from my credit balance as a rental for caller tune which i have never opted. They also never give option for discontinuing this particular added service. I have tried to reach customer care but for obvious reason either they never pick up or they are clueless regarding my complaint. i dont know why this mobile company has most cunning attitude in getting money from there customers and also they have put most incompetent and irresponsiple people sitting on the customer care benches.

i have a hutch prepaid connection. I was supplied sim which is old and out dated . It catches other providers and does not catch signals of hutch. When I went to Hutch Shopee in sector 19 chandigarh, They asked me to purchae new sim because they thought that I will pay to retain the number.

I have received an call from vodafone no- [protected].

I was offered the plan for corporate plan.

I told i already have corporate plan which is having 50 rs rental.

When i asked for the detail scheme. I was not entertained properly i was told that dont tell me about what you know just listen what i know. inspite of entertaining the customer. she gave bad words like idot.

Her name was Natasha called trough no. was - [protected].

I dont wana complain. i just want u to train them how to behave with customers.

i have one pre-paid connection of vodafone. i buy Rs. 100/- refill card from shop. but the time of clear the card, the pin code also clear. than i ask to vodaphone gelary at Sir. P.M. Road, fort that " may i get cradit for this amount and he told "Yes". & he told he entered in systems and i will get balance within 72 hours.

than after 5 days i went to that galary & ask for my balance but those persone (Mr Ranjeet not there that time) & one lady Miss Reshma told me that i will get balance credit within 24 hours.

This story now one month ago.
till today, i not got any balance credit from vodafone.

I JUST WANT TO TELL ONE THINK

THAT IS

VODAFONE SYSTEMS IS TOO BED & TOO POOR.
there is no one to help.

They only wear uniform that happy to help. but now there is noting.

Hi,
I'm a vodafone user.I've been using the service since an year or more.But the fact is, service is very pathetic comparing to Airtel.Moreover customer service agents have no manner to serve their customers.Also one thing i don't fail to understand, why the hell these agents are for?This should not be called as "We are happy to help you"!!!
I am not able to send any outgoing SMS from my mobile since 4 days.And regularly i have been approaching their agents for providing me a better solution.After such a long time my complain was accepted 24hrs (or more) before.Where in i was promised to get things resolved.But there is no development so far and I'm not able to connect to customer service people as well.
I'm afraid to say, if this would continue for long so including me those who are facing these kinda problem, would definitely look for better option else where.

For your reference kindly find my complain number below.
[protected]
My Number: [protected]

Vodafone is worst among all telecom service provider.Its really unfortunate to be customer of Vodafone.

I have an vodafone pospade number it is not working properly.I have an complen that calls are been droped while taking &I have activated VF mobile connect service which has rental 499 monthely it is also working properly.I have complen about this 4 times to the vodafone costemer care number 111.then also I have problem.my number is [protected]

Date/16/05/2008
Improper Deduction of Balance without my consent
I, Venugopal TR is a prepaid customer of vodafone([protected]).They deducted rs 102 from my account on basis of activation of service which i opted for. but not Replicating amount still now. inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

I am receiving phone calls from some individuals of Vodafone on my mobile, suggesting some offers. I have declined to listen to them. Still I get calls. This is unfair on their part. Moreover, I hate to see Vodafone advertisement on TV during the IPL matches because a dirty ugly dog is helping a child. Do Indian deserve exposure to uglyness ? Afterall, what these guys think about Indians ?

I shall neither talk on vodafone nor listen to them

my number [protected] . I am fed up with the connection because if you take missed call alerrt service then it works properly but if you deactivate it then you will not recieve the call. It is not an honest practice by them

This is for your kind information that I, Ezhilselvan, ([protected]) want to tell my Pathetic condition o[censored]sing your GPRS, for the past 30 days. I have already informed somany times to your customer care and my individual complaint at Vodafone office in Trichy. But there has been no proper rectification so far.You are telling that my handset in which the setting is not properly saved. But when I use it at Trichy, it is quite OK.

To the best of my opinion, There has been some technical problems in our network. So, you are pleased to take interest and provide the GPRS facility to our area as early as possible to the benifit of our growth.

Thanking you,

Yours
S. Ezhil Selvan.
Place : Viralimalai.
Date : 26.05.2008

Hi
Vodafone is blocked my outgoing calls without any conformation, no dues amount why ?

My no is : [protected]


Regards
Alok Kumar giri
AP-119D, Pitampura
Delhi-110034

HI

my Name is Dheeraj Kumar and no was [protected]. i was using this number for past 2 years. i had talk associate Plan, but when i left hutch. i got Talk 149 Plan . So, i wanted to convert number in Prepaid. but hutch people says they are not converting numbers in prepaid. Hence i wanted to suspend number permanently. I went vodafone dwarka Hutch shop and gave request for permanent suspension. They deactivated the number saying i need to pay for the month, i did nt use as well.
I refused and temporarily suspended number. Now without my request or permission, they sent me new sim and charged me in bill. I called cust care and they said my number has been reactivated on old sim .
and they keep sending me bill and harassing me .I got the bill of RS 1500 now without any usage.
Customercare representatives are not giving me nay positive solution.
Please Somebody Help me.

Thanks and Regards

Dheeraj Kumar
Please Reply me on
[protected], [protected]
dheeraj.[protected]@gmail.com

improper deduction of balance
I, ASHOK KUMAR is a prepaid customer of vodafone([protected]).They deducted rs 48 from my account on basis of activation of any service which i never opted for..
inspite of repeated calls to there customer care i dint get good response.wen i wantd to talk to superviser no one attended my call n my call was put on hold n finally disconnected. its very harrassing bein customer of such a big telecom company.

HI,
I AM USING VODAFONE IN NOIDA(U.P.) .MY MOB NO. IS [protected]. AUTOMATICALLY CRICKET ALERTS HAV BEEN ACTIVATED, I DIDN'T REQUSTED CRICKET ALERT AND THEY SENT ME ESSAGE THAT UR REQUEST FOR CRICKET ALERTS IS ACCEPTED ON 2" JUNE, AT 8:12.MY BALANCE BEFORE ACTIVATION WAS RS 3.38.AFTER ACTIVATION IT WAS RS -45.WITHOUT ANY REQUEST CRICKET ALERTS WERE ACTIVATED & WHEN I CALLED CUSTOMER CARE FOR INQUIRING "THE I.V.R.I. MACHINE REPLIED THAT TO TALK TO OUR CUSTOMER CARE EXECTATIVE PRESS 9.WHEN I PRESS 9 IT RETURNS ME BACK TO THE MAIN MENU .IT IS VERY BAD THAT ALERTS BEING ACTIVATED WITHOUT WISH .I DIDN'T FACE THIS PROBLEM WHEN HUTCH WAS THERE SINCE5YRS...PLEASE HELP ME OUT IN GIVING MY BALANCE BACK.PLEASE!!!A.S.A.P.
REGARDS AMIT SINGH

Hi,
Customer care.

I had downloaded two games into my phone, but the Rates Charged were above the Applicable Chargse.My balance was 23Rs

Following are the Details

Size Rate Amount

1 80kb 10 Paise perkB 800 Paise

2 67kb 10 Paise perkB 670 Paise

Total = 1470 Paise = 14.7 Rs

How it is showing me a balance of -230.16Rs

Please Explain why so

Looking forward for u r help

My Details

Name : Rohan Dsouza
NO: [protected]

Thank you
Rohan

i am the prepaid subscriber of the Idea Cellular since last 5 years.

they have given the dialer tone which ihave never applied for.

infact i have never called for any type of dialer tone..

Please guide me in this regard

Nikhil Sabadra
[protected]

Hi,
i am using this vodafone connection from last 3 years they activated one caller tune for me and every month they detect amount from my account, i tried to call custemer care but i d't get any reply, i am fedup from this

How to get vodafone Shop Contact number:

1. Get your latest bill from the shop.
2. Look at the FAX number they provided.
3. Change the last digit of the fax number and dial
4. Keep changing the last digit until somebody picks up!

For example: number for Vodafone Store in Hypercity:
+[protected]because fax is 671 00 985!)

67100 982 also works!

I am Shatruhan working with Satyam Computers, i had a corporate connection of Vodafone in Chennai 10 months ago. Outstanding bill (Overcharged) was appr INR 1356 for my post paid connection.
Since this bill was overcharged i spoke to the customer care exe in Chennai, after a long and very tiring discussion he told me to pay amt INR 800, which i paid that day itself.
Now today i got a mail from some collection man asking for more INR 556 unnecessarily, after i called him he started threatening me by saying that he will start legal proceedings against me. Since i don’t want any kind of inconvenience for me i paid the aforesaid amount also, but i am very much disappointed with the person in Vodafone. i want you to take some action against him his details are -
Mr. Nizar Ahamed K, Mobile No.[protected] (Chennai)
Deputy Manager
Credit & Collections Department
Vodafone Essar South Limited
No.7, Mayor Sivaraj Street
Royapettah, Chennai

Please help on this.

I am Shatruhan working with Satyam Computers, i had a corporate connection of Vodafone in Chennai 10 months ago. Outstanding bill (Overcharged) was appr INR 1356 for my post paid connection.
Since this bill was overcharged i spoke to the customer care exe in Chennai, after a long and very tiring discussion he told me to pay amt INR 800, which i paid that day itself.
Now today i got a mail from some collection man asking for more INR 556 unnecessarily, after i called him he started threatening me by saying that he will start legal proceedings against me. Since i don’t want any kind of inconvenience for me i paid the aforesaid amount also, but i am very much disappointed with the person in Vodafone. i want you to take some action against him his details are -
Mr. Nizar Ahamed K, Mobile No.[protected] (Chennai)
Deputy Manager
Credit & Collections Department
Vodafone Essar South Limited
No.7, Mayor Sivaraj Street
Royapettah, Chennai

Please help on this.

Regards

Shatruhan, Pune ([protected])

Vodafone — my no permanetly blocked

I was using vodafone no [protected] from last 1 year, I was not able to pay bill by due date as I was out of station, so by no is permanently blocked an sold in market. I need the same no as soon as posible as I am far from my family and they ar not bale to contact me.

I tyied to contact to custmer care but they are not responding. I also send mail but no answer.

Regards

Arvind Kumar
[protected]

I've purchased HTC P3400 and I need to configure GPRS and use Internet.

I would like to bring into your kind attention that the services of Vodafone is getting bad and bad by each passing day. My postpaid no was deactivated for 3 very crucial days and inspite of going for SIM change Vodafone staffs least cared for reactivation inspite of giving me assurance at their vodafone centre that it will be activated by max 2 hours.

Thanks,
Aruni Chawla
[protected]