| Address: Faridabad, Haryana |
Subject - Fraud Or Flank call Received from Vodafone Customer Care-Number- [protected], around 4 Pm at 26 Dec 2010 Regarding the Rs 8325/-
My Name is Keshav Dutt Using Mobile number - [protected], Yesterday I received call from Vodafone Customer Care-Number- [protected], around 4 Pm at 26 Dec 2010, Executive ask for the verification all the detail can be verified after that said please visit your nearest dealer for you prize claim of Rs 20000/- he hold the call and I visited to My Nearest dealer at Ballabgarh (Haryana), I gave the call to Dealer he spoke with him and he told him that customer win the prize of Rs 20000/- please note down the id and dealer can note the id and Send message accordingly, after that dealer said who will pay for the same , I will spoke to Customer Care Executive- Said paid by the company- and He recharge about 8 Mobile number as details mentioned-
MOBILE NUMBER AMOUNT
[protected] 1110
[protected] 1110
[protected] 555
[protected] 1110
[protected] 1110
[protected] 1110
[protected] 1110
[protected] 1110
After that call was disconnected and Dealer asked for the payment form me, these all number are belong to unknown numbers, Please look into the matter and do the needful, I thought these all number are belong to some defaulter persons as all number will try to spoke but all are using abuse languages, please check and refund the money to dealer, I will also lunched an FIR against the same in local Police Station Ballabgarh (Haryana) , Also spoke to dealer please reversed the payment as you have the rights for the same but dealer cannot do the same said these number are belongs to other states. I will also spoke to RM- of the region for the same but his reply is also the same - RM Name- Mr. Bhupesh - Contact number-[protected].
Please check and provide the resolution for the same, We request you to please cancel all the recharges of all above number if full not the please cancel remaining amount in the above mobile number and refund the amount to dealer ID soon, Hope the above details is sufficient for the same if not then please call me will assist for the same, and also request please stop these kind of fraud service which can gave the bad company image. My Alternate contact number is [protected].
In the above case and Scenario please advise what can I do?
Aug 13, 2020
Complaint marked as Resolved
Can you please help me out in getting my Incoming and Outgoing details of my Vodafone prepaid number for the month of Dec 2010 & Jan 2011. My prepaid Vodafone number is [protected]. Kindly drop a mail with details of call history to [protected]@gmail.com. I request you to please reply to this request.
If the above request is not possible, kindly let me know the procedure to get call details for a Vodafone prepaid number.
Regards,
shyambir