| Address: Hyderabad, Andhra Pradesh |
Sir/Madam,
This is with reference to your atrocious Vodafone services. I was a post-paid subscriber (Cell No. [protected]) of Vodafone Essar, my relationship number is 1.12740843. I lost my mobile along with the Vodafone post paid sim card on 9th February, 2010. Immediately, i lodged a complaint with the nearby police station in Hyderabad and in a while called Vodafone customer care to block my sim. She replied me that services will be blocked in the next 24 hours.
Later on, on 11th Feb, 2010 i cancelled my Vodafone post-paid account, vide your receipt number [protected] by paying Rs.285/-. And as per the bill statement, you owed me Rs.67/- on cancelled date. But the shocking problem is, even after closing my account, i still gets monthly billing statements to my mail id. And the worse part of it is, my ICICI account is being debited directly as and when at the wish and the funds are steering to Vodafone Essar.
I really get shocked how ICICI bank is paying every month to this cheating organisation. At the same time, how Vodafone is accepting the amount from an already cancelled subscriber. Don’t you have the sense of informing your customer or ex-customer regarding this matter? It’s extremely nothing other than stealing. For this matter, How do you guys be given license to play in telecom.
Though, i suffered a lot as a subscriber with Vodafone, You are still creating me unnecessary issues even after cancelling my account.
Please look into this matter and settle my account asap.
Thanks,
Kanakaiah G
Contact: [protected]
H No: 2-2-888,
Amberpet,
Hyderabad – 500013
Andhra Pradesh.
Vodafone — Refund of Security Amount
HiMyself Prasanna R, I was using Vodafone Postpaid 8 months ago, Mob no: [protected] and then Disconnect the same later.
I have paid all the outstanding amount before the due date.
I was waiting for refund amount (Security Deposit), but yet not received, so I have requested for Refund of my security deposit Via Complaint No: [protected], last month (May'09) and follow up is done many times, but customer care is not giving proper feedback.
Kindly Advice, how to proceed further.
Awaiting for the postive feedback
Best Regards
Prasanna R