your dealer BHARAT MOTORS has harrassed me for purchasing a new vehcle . I had put a pre-condition that i need the car by December 2010 as my mirrage was on 17th jan 2011. It was commited to me that i will get before time .So I booked the car on October 20th 2010 by paying Rs. 1,00,000. It was never delevered on time. rather no one informed me anything till december 14th 2010. i called up and there was a very casual response that car can not be delivered as there is some problem in the company so it will be delivered on 7th of jan 2011. again it was postponed to 25th jan 2011. by this time my requirement is over.
But the sorrow part is the casual attitude towards the customers by your team members.
today i received a call from your office from a lady stating that 'Do you want to take the vehcle ? '
again i told her all my difficulties that i have faced . she told me that you can come to the office and scold to our seniors. i felt very sorry after receiving this type of response from a very reputed company.
CAN YOU PLEASE EXPLAIN ME WHERE DO HAVE I FAULT TO FACE THIS TYPE O[censored]NNECESSARY harrassment. Was this information helpful? |
They are neither taking the car for service, not contacting me (after repeated communication from my side). I don't know what to do...