[Resolved]  Volkswagen Delhi West (World Class Automobiles Pvt Ltd) — New incomplete Car

Address:West Delhi, Delhi

Hi all,
I want to share my experience with Volkswagen Delhi West (World Class Automobiles Pvt Ltd)
Address: 68/3,Najafgarh Road, Moti Nagar, New Delhi. ,
New Delhi, 110015.

I recently purchase a POLO Trendline in the month of Nov 2010. It was good when I visited the showroom for the first time coz everyone wanted me to help or assist however as soon as I booked my car, they forgot me. They promised me to give my car on 20th of Nov, but when I called them on 15 Nov, the replied
which I got was '' We are not sure about that coz we havent got the delivery or any confirmation on this''. I was shocked as it was booked for the marriage purpose. Then I managed to get it on 22 Nov which was Ok but what they did, coz I paid Rs 4500 to get the door handles painted with the same color, they didn't do it properly. I complainted about this on the same day when I took my car out of the showroom so they said that coz its 8 pm and the service center is closed, You can come tomorrow. As I said earlier, it was a very busy schedule coz of my marriage, I couldnt able to go there and when I went there, nobody was ready to listen and now the paint from the door handles has been removing itself. Please look in to it and do the needful. Please contact me on my mobile no. [protected], [protected] or my email address is [protected]@virginmedia.com.
Thanks and Regards
Gaurav Bansal.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information