[Resolved]  Volkswagen India — Service charge against RTO

Address:

Mumbai Suburban, Maharashtra

This is my third enquiry but sorry to say Volkswagen company customer service doesn’t respond. How they will take complain of its dealer.
I believe i have to talk to corporate level. I found very poor customer service, not at all at par with the brand its carry.
Thanks

I have purchased my Volkswagen Vento Car from KSM motor, Navi Mumbai.
I have been charged Rs 69304 against the Registration & Tax.

I have received the receipt of Rs 62415 against RTO & Rs 300 for registration charges.

That mean Dealer has charged Rs 6589 as extra.
I have enquired with Volkswagen customer care , whether Volkswagen authorized their dealer to charge extra for the service provided, but they are not responding.
I believe VOLKSWAGEN doesn’t have such bad service worldwide.

I rate after sale service of KSM Volkswagen very poor.

rgds

Animesh Singh