[Resolved]  Volkswagen India - Polo Tdi — Brakes Jammed while parked

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Chennai, Tamil Nadu

I have purchased a POLO TDI Highline model in Oct 2010 - The car was very sparingly self driven by me and it went for the 1st service in Nov 2011 on the completion of one year or 15000 KM whichever is earlier. The car has been driven only for 3270 KM so far.... after one year..... The car was parked with the Hand breaks on inside the house car garage... When taking the car after a gap of one week the hand break got totally jammed... and when the Road side assistance had come to check and move the car the rear break drum was totally broken... I am not able to use the car as the dealer has told me to shell out around 7K to get it replaced..... and the Company at Pune is not forthcoming with any help to rectify the manufacturing defect... It is very pathetic to note that an European MNC company has such low customer values taken care of ..This car can never be one for Indian road conditions.... Readers please don't get cheated... They never even have the courtesy to respond,... I have so far owned 7 new first hand cars purchased from dealers and i have never faced such a bad service.