We were taken aback by Volks wagon India services in Kolkata at OSL EXCLUSIVE PVT LTD ,Topsia Road. The Advisors there are are un- courties, they belive that a customer is their slave & when ever they want they can call the car for service.
Note that our car had gone twice for service firstly they dont have time to book sevive before 15-20 days days, secondly if you have fitted any sound system from them on purchasing the car & if goes wrong they will take atleast 21-45 days to replace 0r repair the same, its not done now , you have to call them up again & again wether you can get back the replacement or not ,its not there responsiblity to inform you, after that also when a time is given to you to send the car for change of system they dont have there tecnician to do work.Thy will either keep your car for the day or sent is back without giving futher any time as to when the job will be completed.
I would request all users of Volkswagon Cars to be paitence as mistakes are done by users once in lifetime not twice, GOD help all Volkswagon Car users & give them patience & peace of mind. Was this information helpful? | 
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