[Resolved]  Volkswagen Polo 1. 2 — Faulty Services

Address:Jammu, Jammu and Kashmir

I am complaining about the worst service of Volkswagen cars in the J&K state, whose sale & service are being provided only & only by Indus Autowheels Pvt. Ltd. in the whole state. Moreover they don't even have the spare parts for the cars even after selling more than 900 units of polo alone here... When I asked them about the progress of my accidental car, they gave me the lame excuse by saying the the damaged AXIAL of the car would be made on order by the company, what a JOKE? they are telling to me as if i have given them a ROLLS ROYCE for repair, am myself mechanical engineer & know much more than their workers.
Something must be done by VOLKSWAGEN in this matter coz this type of servicing is bringing a BAD name to such a highly reputed world class company.
I am not only the one but many more people who came here for servicing & repair are not satisfied with Indus Autowheels's servicing.
Many buyers are planning to sell there wagons & go for Suzuki's cars. I am myself a fully satisfied customer of Suzuki 1 day service. I was planning to go for PASSAT, but after looking the condition of servicing provided for VOLKSWAGEN's basic model- polo, i fear to invest such a huge amount of money in this, i would rather go for Suzuki's Kizashi.
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Aug 13, 2020
Complaint marked as Resolved 
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