[Resolved] Volkswagen Polo — Repairs under warranty | |
Hi, I purchased a volkswagen polo car in 2012 and the car is showing a warning light on the dashboard. Went to Volkswagen service center, they repaired it and gave the car back in 2 days and the same problem started happening within a week. After that i again gave the car back to them and they said they fixed it in a day and the same problem appeared again in a day. So i went to third time on the same issue, this time they said it was a manufacturing defect and they said they will repair under warranty. However they have kept the vehicle for almost 20 days, and finally returned it. However i have asked for a back up car, they have not provided any back up car for 20 days and also they have not done the fixing of the dashboard properly. Is there a way i can file a complaint against Volkswagen for keeping the vehicle for 20 days and making me to give the car for 3 times for a manufacturing defect without any back up. Can some one guide me how to approach this? I want to file a consumer complaint on the same. -kumar Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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I purchased a volkswagen polo car in 2012 and the car is showing a warning light on the dashboard. Went to Volkswagen service center, they repaired it and gave the car back in 2 days and the same problem started happening within a week. After that i again gave the car back to them and they said they fixed it in a day and the same problem appeared again in a day. So i went to third time on the same issue, this time they said it was a manufacturing defect and they said they will repair under warranty. However they have kept the vehicle for almost 20 days, and finally returned it. However i have asked for a back up car, they have not provided any back up car for 20 days and also they have not done the fixing of the dashboard properly. Is there a way i can file a complaint against Volkswagen for keeping the vehicle for 20 days and making me to give the car for 3 times for a manufacturing defect without any back up. Can some one guide me how to approach this? I want to file a consumer complaint on the same.
-kumar