Volkswagen Polo Tdi Diesel — complain about company misbehaviour

Address:

Muzaffarnagar, Uttar Pradesh

Dear sir ,
myself swati i bought a car polo tdi (diesel) from volkswagen meerut showroom "S J S motor" on 27feb2012,from the very first it shows defect about which we informed to salesagaent & to GM meerut showroom but they dint took matter seriously and from that day car was standing at our home useless ,finally we complained to customercare on 4th april they pick our car and then they said we will replace the car after then they said we will replace the defected part only ,but still they dint told us about the problem,from the day we bought the we are saying them to replace the car but they are not talking the matter seriously even they misbehaved with us & said that we will make it a accidential case then you will not get anything so accept this car,even till now car meter speed is just about 72km which is distance form showroom to my home,from last 2 1/2 month car was standing at home we couldnt use it for a day,and we are paying EMI+interest without any reason,so many times we have called & send them mail,but till now we dint get any response from company even now the condition is dat they dont receive our call ,right now neither we have car neither money ,please suggest what should we do in dat situation.


swati saini
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