THE CAR WAS PURCHASED ON 26.04.2010 HAVING A WARRANTY PERIOD OF 2YRS. BUT FROM APPROXIMATELY 6 MONTHS FROM THE DATE OF PURCHASE THE STEERING STARTED GETTING LOCKED AUTOMATICALLY WHILE DRIVING ON SEVERAL OCCASIONS. I HAVE FACED THIS PROBLEM ALREADY 4 TIMES TILL DATE WHILE DRIVING. EVERY TIME I FACED THE PROBLEM THERE WAS AN ASSURANCE FROM THE SERVICING DEPARTMENT OF THE COMPANY AFTER THE REPAIRS THAT IT WOULD NOT OCCUR HENCEFORTH. BUT UNFORTUNATELY I HAVE MET WITH THE SAME PROBLEM AGAIN & AGAIN. TODAY ALSO WHILE I WAS DRIVING BACK FROM SCHOOL WITH MY WIFE AND DAUGHTER WE NARROWLY ESCAPED WITH A MINOR ACCIDENT DUE TO THE SAME PROBLEM OF THE STEERING GETTING LOCKED IN WHICH THE RIGHT FRONT DOOR GOT HIT. YOU WOULD APPRECIATE THAT SINCE IT WAS PEAK TRAFFIC HOUR IT WAS ONLY A MIRACLE THAT WE ESCAPED FROM A MAJOR ACCIDENT WHICH COULD HAVE BEEN FATAL TO ME & MY FAMILY. SUBSEQUENT TO THE INCIDENT I IMMEDIATELY I CALLED UP MR. TUHIN JANA, SERVICE ADVISER WHO IS SUPPOSED TO TOW THE CAR TO THE GARAGE. KINDLY NOTE THAT THIS PARTICULAR PROBLEM HAS BEEN A RECURRING ONE (& YOUR MR TUHIN IS WELL AWARE OF THE FACT). ONLY 3 MONTHS BACK THE SAME THING HAD HAPPENED AND AFTER REPAIRING THE CAR AT THEIR SERVICING CENTER I WAS ASSURED THAT IN FUTURE THIS WON'T HAPPEN BECAUSE THEY HAVE CHANGED A VITAL PART WHICH WAS CAUSING THIS PROBLEM. I AM SHOCKED WITH TODAY'S RECURRENCE AND I AM FORCED TO CONCLUDE THAT THIS IS A MECHANICAL FAULT &/OR MANUFACTURING DEFECT THAT THE COMPANY IS TRYING TO SUPPRESS TILL APRIL 2012 WHEN MY WARRANTY EXPIRES. UNDER THE CIRCUMSTANCES I WOULD REQUEST YOU TO REPLACE THE CAR SINCE IT'S NOT POSSIBLE TO DRIVE THE CAR WITH SUCH MECHANICAL PROBLEMS RECURRING FREQUENTLY INSPITE OF ASSURANCES FROM YOUR SERVICE CENTER THAT IT WON'T . FYI & RECORDS THE MODEL OF THE CAR IS POL, & THE CHASSIS NO. WVEC10602AT000924. Was this information helpful? | 
