[Resolved]  Volkswagen Vento — Engine Problem due to water logging in heavy rains

Address:Ludhiana, Punjab

My car stopped in water which was logged in whole city on 13th june 2013 due to heavy rains. We called road service service provided by Volkaswagen at 12 noon & they assured to pick the car by 1.30. After repeated calls they reached in evening at 6 P.M. After picking the car they handed it over to Lally Motors, Ludhiana in our presence. Next day there was no call from Lally Motors.When we tried to contact they said that they are diagnosing. After three days they said that there is water in engine ,rod is bent ,self is burnt. How can water reach engine so easily .We live in a country with heavy monsoons ,is the car not designed that way . Moreover how can a pipe bend ,your agents picked the car after it stopped ,your engineers are diagnosing it ,we left the car the moment it stopped & before that car was working properly . Now the question is WHAT SHOULD BE DONE ,SUPPOSE YOUR ENGINEERS REPAIR IT ,WE AGAIN GET STUCK IN RAIN WHAT IS THE GUARANTEE THAT CAR WILL NOT STOP. Please attend to the complaint urgently & what you think should we do
Since the car is just 10 months old what can be done
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Volkswagen Vento — FAULTY NAVIGATOR

MY CAR WAS RUNNED FOR 5200 KM ,MODEL VOLESWAGON VENTO TDI,AND NAVIGATOR SUPPLIED WITH CAR IS NOT FUNCTIONING,I AM REPEATDLY FOLLOWING UP FOR REPLACEMENT,BUT NO FEEDBACK RECEIVE.EARLY ACTION REQUESTED.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Volkswagen India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2189
    Pending
    0
    Resolved
    1320
    Volkswagen India Phone
    +91 22 3313 7000 [Corp Office]
    Volkswagen India Address
    4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
    View all Volkswagen India contact information