My car stopped in water which was logged in whole city on 13th june 2013 due to heavy rains. We called road service service provided by Volkaswagen at 12 noon & they assured to pick the car by 1.30. After repeated calls they reached in evening at 6 P.M. After picking the car they handed it over to Lally Motors, Ludhiana in our presence. Next day there was no call from Lally Motors.When we tried to contact they said that they are diagnosing. After three days they said that there is water in engine ,rod is bent ,self is burnt. How can water reach engine so easily .We live in a country with heavy monsoons ,is the car not designed that way . Moreover how can a pipe bend ,your agents picked the car after it stopped ,your engineers are diagnosing it ,we left the car the moment it stopped & before that car was working properly . Now the question is WHAT SHOULD BE DONE ,SUPPOSE YOUR ENGINEERS REPAIR IT ,WE AGAIN GET STUCK IN RAIN WHAT IS THE GUARANTEE THAT CAR WILL NOT STOP. Please attend to the complaint urgently & what you think should we do
Since the car is just 10 months old what can be done Was this information helpful? |
Volkswagen Vento — FAULTY NAVIGATOR
MY CAR WAS RUNNED FOR 5200 KM ,MODEL VOLESWAGON VENTO TDI,AND NAVIGATOR SUPPLIED WITH CAR IS NOT FUNCTIONING,I AM REPEATDLY FOLLOWING UP FOR REPLACEMENT,BUT NO FEEDBACK RECEIVE.EARLY ACTION REQUESTED.