[Resolved]  Voltas 1.5 Ton Split AC — no cooling

Address:

Patna, Bihar

I purchased a brand new split ac of 1.5 ton model number { 183px(R)} dated 31st may On 1st june installing is being done. I run my ac it didn't cool that much after running for 1hr water started coming out from the ac not from the pipe from the ac i switched it off. 1 hr continuously water was coming out from the ac. I called the installer on 2nd june he told me that switch it off annd came to me on 2nd june at 6pm. he checked it and found the drain pipe has bad slope he make it correct. still there is no cooling from the ac. I told him he replied me that it will slowly slowly recover i said ok. on 3rd june the cooling was zero. i called customer care of voltas he said to me that our representative will contact you. on 4th june 2 very young boys came to me at 3pm. checked my ac and told me that there is capacitor problem. They took a photo state of my bill and told me that they will come again tomorrow with the new capacitor i said ok. the next day 2 other boys came and asked me what is the problem i asked them don't you know the problem. they replied do you need servicing I told them u came here for servicing then he said ohh sorry for the capacitor. they replace the capacitor after that a new problem came that compressor started noising... even after that no cooling from ac... today is 5 days of my purchase... And no response from them... I think voltas is one of the worst company of ac. I never thought I will face such kind of problem.. very bad experience.... I request you to please take some action agains them.... Farazul Bari MOB NO- [protected]/ [protected] AC PURCHASED FROM- SOUND OF MUSIC AGENCIES ,EXHIBITION ROAD VOLTAS SPLIT AC 1.5 TON MODEL NO- 183PX(R) PAYMENT- 36500 WITH INSTALLING OF 1000 VOLTAS COMPLAINT NUM- 13JU0309093 DATE OF PURCHASE- 31/5/2013