[Resolved]  Voltas Ac — Replacement

Dear Sir,

I've Purchased Voltas window AC (vertis Premium) last year the ac is under waranty AC is working for last 3 months without any controls except the main MCB swithc& I've been putting the complaint for the same time but Voltas has sent the person each time who spend two or more days with repairing but result is zero they are just doing R&D with ac & no one is very sure where the problem is I've gone irritated now & want my AC to be replaced by Voltas with extended waranty. Plz take the appropriate action so as to bond these companies for their liabilitis.

Also i never received my A/C remote the first time and they only sent a remote which does not suit the model.

Regards

Felix
Chennai

i have purchase vertis+ window ac from Andheri west Snehanjali (behind Navrang Cinema) on 29th april 2009 after 2 days we found that their was no sufficiant cooling even ac was on for 3 hour. i have complaint to Snehanjali to replace the ac but they are not agree to replace it. i have called 5 to 6 times, they always say we will send a technision for verify and they Bl**dy chetting with me. then i went to Voltas office at Chinchpokly where i meet some area incharge they also says we will replace the compressor not ac. after i fighting they are agree to extened warrenty period up to 15 months and they have send the letter to their local branch office at andheri-jogeshwari, and they have change the compressor. now i am facing problem with the noice comming from the ac. and i did not received extension warrenty letter with me. now what i have to do?? the Voltas has spoil name of Mr. TATA on this business and they should close the business in AC.


umesh

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Sir,
I have purchased voltas ac vertis premium 1.5T on 19th october, 2010 from vijay sales borivli (w). I am facing frequent water leakage problem due breaking down of main indoor chesis. I have come across this problem thrice since the purchase date. On 31st march, 2010 the technician reported for breaking of chesis, the part was replaced on 8th april, 2010. Again on 12th may, 2010 the technician reported for the same, and was replaced on 18th may, 2010. Later on 7th june, 2010 same problem occured. If this is going to continue then what is the use of replacing the part, instead they should replace the entire unit. The frequency of occuring same problem is not even 1 month. The ac is most required during summers but due to leakage problem i was not able to use it whenever in need. Now the Ac is under the warranty, who is going to bear the expenses once the warranty period gets over??????? I have called the Ayesha Enterprise several times and asked for replacement but they are not agreeing to replace the unit. I have done a big mistake by purchasing voltas ac, pathetic quality..!!!


Regards,
Aarohi

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