[Resolved] Voltas Ac — old ac ac not cooling properly

himanshu batra

from New Delhi, Delhi

Address:

Delhi

sir i have puchased voltas a window ac model vertis plus from world voice radio (regd) ram nagar pahar ganj on 21 march 2010 my address is 50-c lig dda flats motia khan pahar ganj.the ac is working cooling.it is working like a cooler according to me the dealer has provided me the old ac becoz the ac is not proper cleaned ,the sticker on the ac is torn off.i want my ac to be replaced as soon as possible.

thanks,
regards,
himanshu

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Ravinder Raddy

from Jaito, Punjab

we have purchased Voltas A/c But its not Cooling Properly

Mandar Amberkar

from Mumbai, Maharashtra

I have purchased AC from Voltas on the 16th of March 2010. By 30th of March my AC stopped cooling. So I called the Service center[protected] and requested for a solution. A technician dropped in after 3days and informed the Temp of the Ac has to be maintained at 22degrees and not less or more than that. This suggestion was given in order to save effort of filling up gas which had leaked( Which should not happen, but i give decided to turn a blind eye). There was not solution on which I called again and complained and this time another technician dropped in an refilled the gas but that was on 13th of April 2010 to which i was ok. However since yeasterday, 17th April 2010.. the cooling is gone again.. And when called the customer service i was informed, no official complaint taken just was informed it will be sorted. Voltas advertises heavily about being customer friendly.. I DON'T THINK SO. WILL NEVER GO FOR A VOLTAS AGAIN.