Voltas Ac — NOT SERVICING FAULTY AC

Address:Bardhaman, West Bengal

WE HAVE PURCHASED VOLTAS AC FROM MASS MARKETING DURGA MARKET GIRJA MORE ASANSOL PIN 713301 PHONE [protected] ON[protected]. NOW IT IS IN WARRANTY PERIOD. AC IS NOW WORKING/COOLING FROM LAST 6 DAYS. AFTER REPATIDLY COMPLIAN SERVICE CENTRE OF ASANSOL NOT RESPONDING. THEIR PHONE NO IS [protected]. CHALAN NO 3983 DT[protected] VAT NO [protected]. SERIAL NO 4551135GID025333. PUNJAB NATIONAL BANK BASTIN BAZAR ASANSOL
[protected] [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Voltas AC — FAULTY SERVICE

Your attention is attracted towards my complaint that inspite of this e mail no one reported. So we made the complaint on your toll free no Complaint no was 10SP1401853. Technician came on 15/9/2010 from TIMEX ENGINEERING CO and did not gave any receipt and did not charge and told us that he has fixed the problem, but after AC is on for 2-3 hours, again leakage starts and this time from front also. We choose to off the AC. Due to rain and cold climate we did n t use AC for some time. When we again started it was leaking badly from front as well as sides. Front panel was also working abruptly due to moisture. Again complaint was lodged on 24/9/2010 with complaint no 10SP2302218. Again technician came and told us that your front panel is not working needs to be changed and we have to pay for it. I told him that front panel has become out of order due to non rectification of leakage problem, but they insisted that they can not convince their superior and we have to pay.

You are requested that we are at no fault and you are requested to pl get rectify our AC without any additional charges from us as we have already paid Rs 500 but things are not rectified by your tecnician. Early action is appreciated from Indian MNC.
I ALSO HAD VERY BAD EXPERIENCE FOR THE SERVICE OF VOLTAS, I LODGED THE COMPLAINT BEFORE A WEEK, BUT NO BODY TURNED UP TO SOLVE MY PROBLEM. I CONTINEOUS TAKEN UP THE MATTER WITH AHMEDABAD OFFICE BUT NO BODY IS TAKEN CARE OF CUSTOMERS, THEY DAILY SAYS THAT TODAY THE TECHNICIAN WILL VISIT BUT NO BODY CAME.
I ADVISE ALL THE READER NEVER PURCHASE VOLTAS PRODUCT, THE SERVICES OF THIS COMPANY IS POOREST IN THE WORLD.
MY COMPLAINT NO.12AP0504816...M.H. GOYAL. AHMEDABAD

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4387
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information