[Resolved] Voltas — Very Poor service | |
We have purchased an AC from Ace Technomark, NOIDA. They promised us to deliver the AC within one day, but it reached us only next day and that also without any electrician. We kept on requesting them to send an electrician who can at least do the required fittings but no one turned up, then we have called our own electrcian, who has done the initial fittings but as soon as AC was started it starts giving sound, later on it was found that there was some unused metal inside the body of AC, which means that this AC was never tested neither by Voltas nor by Ace technomark. This is highly unacceptable and Ace technomark company should really be ashamed of their service. Request you all please NEVER purchase anything from Ace technomark NOIDA. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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I have purchased a Window AC 1.5 ton Product No. 4010903AO90001575 from Anil Radio, Sarojni Nagar, N/Delhi on 30/4/09. Since the purchase the said AC is not working well and I have made several complaints and on my last complaint due to non functioning of AC, visited by rep of authorized service centre on 13/8/09 for which they found defect that motor of fan is not working and told us that the same will be replaced on very next day but till now they not turned up for replace of the same. After repeated request with Service Centre they are assureing the same will be replaced very next day. Since more than 15 days have been passed but no action has been taken for replacement of motor of fan of above AC and the same is out of function. It is therefore, requested to take needful action for replacement of above AC at the earliest as the same are troubleing since date of the purchased.
I hope that my problem can be understood by your company and immediate action will be taken.
I had purchased that AC of your reputed co. so that service will be provided immediately but my presumption is going wrong due to late and unsatisfied service by your service centre. Even of my repeated complaints they have not taken it seriously nor given me any satisfactory reply.
Complaint no. 09AU111963
An early action is anticipated and pse reply on my email. i.d. [protected]@rediff.com