[Resolved] Voltas — lots of problems facing with voltas ac | |||
I m Ashok Gupta from delhi ,address x/1503 , rajgarh colony street no -6 delhi -110031 , I purchased voltas vertis plus ac , serial no 6152L1894196 DATED ON 06/06/2009 since this AC purchased we are facing lots of cumbersome as follows 1. lots of noise in ac 2. tripping of temperature of AC due to PCB kit full defective Til yet we are facing these problems and in b/w we complaint to customer care of voltas but they are fail to satisfy us . we get fed up frm this voltas vertix AC so we think to take harsh steps (consumer court) if our problems not get solved as early as possible date complaint number [protected] 09ju082803 [protected] 09ju281008 [protected] 09ju082803 [protected] 10fb1500481 [protected] 10fb1500481 [protected] 10mr2901420 [protected] 10MR2901420 [protected] 10MR2901420 these are the complaint numbers as mentioned above plss kindly change our AC or sort it out our problems otherwise we take harsh steps (consumer court) regards ASHOK GUPTA [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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To
The Manager
Voltas Limited
Voltas House, ‘A’ block,
Babasaheb Ambedker Road.
Chinchpoli, Mumbai-400033
Dear Sir,
Subject :- Non functioning of Aircondition Mechine ((VOLTAS WAC VERTIS PRM).
Reference :- Above A/C Mechine was purchased by me from M/S National Electronics, Jamshedpur Vide their invoice no 1525 dtd 29/04/09.
I have purchased the above A/C machine on 29.04.10. Last year the said machine ran well without any trouble.
But sir, the above machine suddenly stopped functioning without any prior signal.
Sir, in this summer season with-out an air-condition we are passing through very hard days.
On 12.04.2010 at about 6.30 P.M over telephone no.[protected] I have lodged a complain with M/S National Electronic for the repairing of above defect. I also requested them to let me know the complaint number. But till now neither I have received any complaint number nor any person visited my house to inspect the above machine.
Therefore I am requesting you to kindly look into the matter and arrange to repair / replace the above air-condition machine without delay.
It is for your kind information that the defect arises in the above machine within the period of one year (date of purchase 29/04/2010).
Sir, if any positive action is not being taken either by you or by the National electronic within ten days from the date of this letter, I shall be bound to move to the court of Consumer Forum for justice.
Thanking you
Yours faithfully
Sushanta Ghosh
“Naha Bhavan”
Bhatia Bastee Main Road
Opposite Tata Workers Union School
Kadma
Jamshedpur - 831005
Phone No[protected]R)
[protected] (M)
E.Mail Address – [protected]@gmail.com