[Resolved] Voltas - Platina 1.5 Ton Split A / C — Defective unit

karth97

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

Hello Sir/Madam,

I am Karthik Rajan from Chennai, Purasawalkam. Recently say a month back, I bought a voltas split a/c (platina 1.5 ton - 4 star) from Rathna Stores (Purasawalkam). From day one, I am having problems with it, almost three times the service people came and fixed up the problem, however we are still continuing to experience problems. Not sure if there is a gas leakage problem, whenever the A/C is switched on, within 10 to 15 mins, water starts leaking from the vent like a tap is open. After sales service is pathetic, they dont give a clear picture why this is happening.

My complaint # with Voltas support is 12AP3005738.

I would be more than happy if the a/c is replaced or refunded.

Regards,
Karthik Rajan
e-mail - karthik.[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anup12345

voltas platina split AC (1.5 ton) — voltas

dear sir,

I have purchased new Voltas Plantina Split AC (1.5 Tons) on[protected] from A.K. Electronics (Bhajanpura). When I purchased this a/c think so that this a/c company is best & Reliable Company of India but this a/c is not working on the date purchased. I logged complained to Dealer after complaint some engineers come my house and look this a/c and they said some parts of a/c manufacturing defective and defected parts come from company, but not say when come. I think that part of this a/c come after spending Summer? I requested that My A/c repleced soon as soon & solve problem.
My Call No. is 10MY210111 & my custmer id is C1443668.
thanks

from
Anup Kumar Maindiratta
Mob.: [protected]