[Resolved]  Voltas Vertis Vectra 1.5ton Split AC — no response for spares

Address:Chennai, Tamil Nadu

I've bought a Voltas Vertis Vectra 1.5ton Split Ac in 2006 and hardly used for a yr in my guest house, then removed and kept as a spare, as i sold the house, now i wanna fix it, the indoor tem plate is lost {left behind in the sold house}, i placed a compliant, My call No. 10AP0302612, My Customer id is C1297140, asking for a new tem plate, they said i'll get it in 3 days when i called the 4th day they said 3 more days, yesterday when i called they said 15 days, i lost my patients, i asked will ur'll be able to give me the spare or not he said he will call me in 1 hr, till now no feed back, service seriously Sucks, i regret for buying a Voltas Product, it will be of great help if this reaches the right person to take action
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Aug 14, 2020
Complaint marked as Resolved 
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I agree 100% Voltas sucks. I bought 1 window unit from Vivek & Co and the day they came to fix it they messed up the front board and forced it down crudely and went away. Now within one year the power cicruit board as they call it is burnt and the instanbt switch on the UPS (Guardian) does nto work for a long time .

Unfortunately in our country these guys are going scot free because of lack of consulmer rights. I understand LG is the best for spares availability.
Voltas just sucks.

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