[Resolved] Voltas / Voltas Vertis Air Conditioner — Defective Product & no service provided | |
Sir, i bought VOLTAS Air Conditioner in last week of april, 2009.I installed it at my home in first week of may, 2009.It worked with no problems for one month & then it showed its real face.In first week of june, it stopped working at all.Service provider said that its COMPRESSOR needs to be changed & u as customer talk to the head marketing to allot a new compressor as in guarantee. After 15 tough days compressor was changed on june20, 2009, then again it stopped working on june21, 2009.Srvice provider said, the CAPACITOR needs to be changed, it was changed in 3 days but nothing changed. Then again we called the head of marketing but he refused to help us any more & the SHOPKEEPER said he cannot do anything & contact your service provider.The local service provider said that its COMPRESSOR again needs to be changed, it was again changed in 20 days but all i vain, AC is still not working till date(3 august, 2009). Sir, I invested Rs2000 more to buy VOLTAS as it is a TATA PRODUCT, beside buying samsung or LG.But now i am feeling guilty on my own decision, Sir, PLEASE HELP ME AS EARLY AS POSSIBLE, as you are the only HOPE to us. Yours sincerely, MOHAMMAD SAQUIB. Address:A.R.PALACE, NAGMATIA ROAD, GAYA-823001, BIHAR. Mob:[protected] Note:Air Conditioner(AC) is bought in the name of A.R.PALACE from the SHOP called "SHRAMANA", G.B.ROAD, GAYA, BIHAR. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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