[Resolved]  Voltas / Voltas Vertis Air Conditioner — Defective Product & no service provided

Sir, i bought VOLTAS Air Conditioner in last week of april, 2009.I installed it at my home in first week of may, 2009.It worked with no problems for one month & then it showed its real face.In first week of june, it stopped working at all.Service provider said that its COMPRESSOR needs to be changed & u as customer talk to the head marketing to allot a new compressor as in guarantee.
After 15 tough days compressor was changed on june20, 2009, then again it stopped working on june21, 2009.Srvice provider said, the CAPACITOR needs to be changed, it was changed in 3 days but nothing changed.
Then again we called the head of marketing but he refused to help us any more & the SHOPKEEPER said he cannot do anything & contact your service provider.The local service provider said that its COMPRESSOR again needs to be changed, it was again changed in 20 days but all i vain, AC is still not working till date(3 august, 2009).
Sir, I invested Rs2000 more to buy VOLTAS as it is a TATA PRODUCT, beside buying samsung or LG.But now i am feeling guilty on my own decision,
Sir, PLEASE HELP ME AS EARLY AS POSSIBLE, as you are the only HOPE to us.
Yours sincerely,
MOHAMMAD SAQUIB.
Address:A.R.PALACE, NAGMATIA ROAD, GAYA-823001, BIHAR.
Mob:[protected]
Note:Air Conditioner(AC) is bought in the name of A.R.PALACE from the SHOP called "SHRAMANA", G.B.ROAD, GAYA, BIHAR.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have purchased a voltas spilit AC. Now it is not working properly. When I contacted the service engineer I am getting the number does not exit. My address is
F7/VICTORY FLATS,
34/35 PERUMAL KOIL ST
KODAMBAKKAM ROAD, METTUPALAYAM
CHENNAI - 600 033

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4386
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information