[Resolved]  Voltas Water Dispenser — dispenser is not getting cooled

ALI AKBER MUJPURWALA
NO 9/1 PERUMAL KOIL STREET
MADHAVARAM
CHENNAI 600 060
LAND MARK NEXT TO MADHAVARAM BUS STAND
OPPOSITE TO BOX MAKING COMPANY
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Aug 14, 2020
Complaint marked as Resolved 
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I have purchased Voltas water dispenser mini magic TT s no. 6210101T94001151 from Comfort Zone 38, L.D.A. shopping complex, Aliganj, LUCKNOW.dt.-09/05/2011, but
Dispenser is not cooling properly since purchase date. I'm very disapointed with ur dealer's service b'cos they are no response. I'll complaint a lot of time but no body came for check or solve my problem.
Kindly solve my problem immedietly.
Thank You.

Lallu Lal Jugal Kishore Jewellers
12, Aminabad Park,
LUCKNOW
Ph. No.[protected]

voltas water dispenser — Water Leakage from unit

We are constantly facing problems with the water dispenser as there is leakage in the unit and after frequent call one fine day one engineer came to repair but the same problem arose again. Plz help us.
Dear Sir
I made a complaint for my water Dispenser on 31th March and they gave the Complaint Number as 12MR3101600, But still now the Complaint was not rectified.Whenever i call to VOLTAS service center daily they give me same answer, that our engineers will attend your complaint within 24hrs, but nothing happened till now.

SBA. Associates,
# 4/C-392, 8th Avenue,
Ashok Nagar,
Chennai-82.

voltas water dispenser — new machine leasing inside

my new minimagic water despensorbought on 26th may 2012 is lecasing inside continuosly but the shopkpr bansal electronic pvt ltd 1/3 jacobpura road not providing servise from 27th may 2012 bill no is g-8104 from vinod vill jharsa sec 39 gurgaon my mob is [protected] and [protected]
I have purchased a volts water dispenser. It has three function: Cold, Normal and Hot. When the machine is switch on, Normal operation doesn't provide water at room temperature. It actually cools the water. But we want normal water which means water a room temperature. We have bought the water dispenser to get cold/normal/hot water. Since normal water doesn't work properly, I have complained. Volatas sends engineers 5 times to repair the water dispenser. However, engineers couldn't fix the problem. I purchased the product from "Capital Electronics" at Kolkata. "Capital Electronics" is a retailer and Voltas is a manufacturers. "Capital Electronics" doesn't have any responsibility once the product is delivered to customer. Now I am in trouble because "Capital Electronics" doesn't entertain my complain and "Volats" doesn't want to replace/repair the water dispenser.

As a last resort, I have gone to my lawyer friend who has been practicing at Kolkata High Court. He asked me "what is the price of the product ?". I say it is Rupees 6000/-. He has advised me to forget and forgive and be happy with whatever I have got from voltas. I say "why ?". I can win the case.
As a result "Voltas" will pay us all the cost. My friend reminds me that I am in India. Even if you win the case, Volats won't pay you the cost of lawyer.
It may cost me more than Rs 6000/- to win the case.

Now I surprise that Voltas is TATA enterprise. TATA is a reputed company. Why can't it address the problem ?

So I definitely won't pursue the case at court. But I will try to bring this to public. I remember that few TV channel shows the consumer grievance.
Now I will approach to those TV channel.
Hi I am from Coimbatore. I bought Aftron water dispenser in Dubai and parcelled to Coimbatore 5 months before. Last month water is leaking and it costs 9000/-. Where i have to approach for service if anyone knows any service centre please drop their number to this email id [protected]@yahoo.co.in.
Dear Sir
I made a complaint for my water Dispenser on 3rd july and they gave the Complaint Number as 13jl0305928 But still now the Complaint was not rectified.Whenever Water cooler have checked by Voltas Engineer and found gas leakage in compressor .
Gas will be charged in next 1- 2 days .After i call to VOLTAS service center daily they give me same answer, that our engineers will attend your complaint within 24hrs, and your complaint forward to senior dept. but nothing happened till now.

Regads

B.M.S(Building Management System) Help desk
IIITD (Indraprastha Institute of Inf. Tech. Delhi)
Okhla PAHSE 3
NEAR GOVIND PURI METRO STATION
MOBILE NO.[protected]
MOBILE NO.[protected]
[protected]@iiitd.ac.in

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