[Resolved]  Wasan Toyota — Service and management

Address:

Mumbai City, Maharashtra

Toyota which used to be the best in customer care and service , now it's the opposite , . I just got my car serviced via job order no GSJ13-05136 dated 4/5/13 , but the quality of service is so bad that I have no words , and when I pointed out to the superviser ,after paying the bill amt , for the cleanning work not done properly then I get an reply that now the person is not available .., and when you put an word of dissatisfaction on the feedback he has an nerves to say that the work is done properly so donot comment negative feedback...
Sorry to say but truth will not change .. Before when we used to do servicing ofToyota the service used to be so good that the car used to look like new, but now there is hardly any good staff who can take responsibility of the quality of work.. ..