| Address: Mumbai City, Maharashtra |
I am writing to inform you that I have shipped my WD 1.5TB HDD for replacement to RT enterprise as per instructions provided by Western Digital support center on 12th July 2010 with the following details:
RMA No.82027090 for WD 1.5TB HDD.
According to the policy it says that it takes 7 working days for replacement but it is almost 90 days now & Still I have not received any confirme update or mail from Western Digital side.
The Western Digital customer care is always busy and I have to wait on hold for couple of hours which is ridiculous & no Western Digital support agent was providing any confirm information. Each time They are saying me to wait till this week as my model is not available. From last 3 months I am listening the same reason. When I tried to launch complaint via email provided on Western Digital web site, I received reply as "Thank you for contacting Western Digital"
This irresponsible working of Western Digital as well as RT enterprise had caused me intense inconvenience. I would like to contact any organization which can help me to take strong action against such irresponsible companies.
I look forward to hearing from you by return. Was this information helpful? | 
sir i have submit my hard disk last 2 month but i cant recieve my hard disk
my name is ani malhotra my mail id [protected]@rediffmail.com, [protected]@yahoo.com, my address 201/12 bakshi house 2nd floor nehru place new delhi 110019