[Resolved] Western Railway — Sub- Commuters coming from Vasai block compartment gate not allowing bhayander peoples to board the train in morning secession.
I am doing this complaint again and again, but I am not getting any response from western railway or any other authority. Is their point in making online complaint ? If you are not replying the customer complaint then kindly close the web site. Please close the web site.
Commuters coming from Vasai block the train compartment gate and does not allowing bhayander people to get inside the train. When the train started we observe that there is huge space inside the compartment. We can see from wrong/ opposite side gate, it’s totally empty, few people easily get inside from that side.
Why western railway is not taking any strict action against these commuters travelling with groups. I would request that western railway police force should be available on platform and take strict action against these peoples. I would suggest that western railway should not display the time of the trains, just only indicate the final designation and fast/slow etc.
One more suggestion is that Vasai to Andheri II class monthly pass cost Rs. 125. And Bhayander to Goregaon II monthly pass is also Rs. 125. I observed pass issuing staff authorities refuse to give such details, because of laziness or huge queue for taking tickets. Western railway should display such information on the board or on website or give ticket/ pass full distance coverage for the given amount.
In short, I would like to say that everyone should do their duty. Railway police should do their job rather than sitting ideal in the office or on the platform. Higher Authorities should manage their sub-ordinates work properly and escalates people complaints like this.
Today I meet RPF office in the bhayander office to lodge a complaint for this, as per their reply complaint would be lodge in vasai railway police station only for the Miraroad to Vasai area. Tell me who had time to go vasai rly police station office a lodge a complaint for this.
Complaint marked as Resolved Aug 13, 2020
[Oct 03, 2014] Indian Railways customer support has been notified about the posted complaint.