[Resolved]  Westside (Tata Company) and Axis Bank — Card Swiped for wrong amount by Westside

I purchased 999 worth merchandise from Westside on 7th June 2009. They swiped my card for 1300 and then void sale. But 1300 got debited from my account. Again they swiped my card for 999. First, they told me 1300 amount will come back within 24 hours, 2nd time I visited them they told me it will come within 3 days and also asked me to approach to axis bank. I gave a written application in axis bank also. Even after 15 days the money had not been credited into my account. The axis bank are saying it will come within 30 days.

I had to visit to bank and Westside many times to get proper information.

Finally after much trouble and 15 days, I get the cash from Westside after they took from me in writing that they will get it back from me as soon as the axis bank credit into my account. Neither axis bank or Westside is ready to accept it's mistake and compensate for that. Both are blaming on each other.

The dispute is given by axis bank on this is[protected].

I suffered all this because of Westside who swiped my card wrongly.

Action should be taken against this as this is wrong doing to customer.