[Resolved] Whirlpool 180l Genius Refrigerator — Service Engineer Bad Attitude and call center bad response | |||
Hi, It's regarding bad service provided at call center and the way they behave towards customer call reponse. I purchased whirlpool refrigerator on[protected] and after that i got call from your customer care center saying that service engineer visit will scheduled for our queries and they given me contact number of Mr prasad([protected]) who supposed come for giving Demo. So far he not yet visited but i got message saying that service ticket get closed.After that i called customer care ([protected]) to reopen the service ticket.Almost i am struggling last 3 days keep on calling customer care center and different people will receive but no response towards my queries and they will abandon my call. Even though tried to contact service engineer who will not receive my call and he will make it busy. Now really i am thinking why the hell i gone for whirlpool poduct,instead of I would have gone for some other product.. I want some one to take this issue very seriously and fulfill the customer requirements. Regards, Girish G Kadam [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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