[Resolved]  Whirlpool 260 Ltr Refrigerator — Digital adjustment for cooling not working

Address:Gautam Buddha Nagar, Uttar Pradesh

A Whirlpool refrigerator 260 ltr with me since 2008, its cooling adjustment not working since may 2011. For the same i am giving complaint to Whirlpool since August 2011, every time they register the same provide complaint number with 3 digit customer satisfaction code. Conditions to provide code to engg only after satisfaction of problem resolve. Till today problem is as it is, many times complaint registerd between aug 11 to Jan 12 and every time satisfaction code provided by Whirlpool customer care, but every times complaint closed by them where as satisfactions code not given to engg, since problem not resolved so satisfaction code not given even not demanded by engg also.

Again a complaint registerd in Whirlpool customer care anjali, complaint number is GB[protected], now they are demanding engg visit charge. Payment given in first visit and appliance not corrected so repeated complaint forr the same now why whirlpool is charging for the same unable to understand. Please help me so that my refrigerator can be corrected. Please do the needful action against Whirlpool and Whirlpool customer care forr my harassment since last 8 month.

Hope this time my register would be corrected.
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Aug 13, 2020
Complaint marked as Resolved 
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Very poor response from Whirlpool customer care, their complain equal to non response or fraud. Whirlpool customer care is like Whirlpool fraud/no customer care/420.

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