Whirlpool A / C — A/C not working

Address:

Ernakulam, Kerala

Dear Madam/Sir,

I purchased my A/C 2years back and it's hardly used for 3 months as we stay outside India except for yearly vacation, my A/C has no cooling probably due to gas leak.

I have been caling worlpool service centre SRM Road Ernakulam for last 3 days, Mr.Shyam is supervisor attending the calls, he has been promising to call back and send technician for several time but after 3 days also till its not fixed, when wanted to talk to manager he says he is not available/ out of station.

Very bad costumer care,.hope somebody responsible responds.

Johnson, Cochin