[Resolved] Whirlpool / Ac - Chrome — High Installation charges.

pras_kul

from Ahmedabad, Gujarat

Address:

Pune, Maharashtra

Hi,

I bought a Whirlpool Chrome 1.5 Ton AC from DASS Aundh. I am not sure if I got cheated in the installation or was it a fair. I request for some help. I was told that I would be charged Rs. 2250/- (Rs. 1500 Standard charges, and Rs. 750 for bracket) After the installation the person who did not carry a company Id. card asked me to pay Rs. 2800 (an additional Rs. 300 for drainage pipe and Rs. 250 for anchor bolt). My complaint is why does not Whirlpool provide Id proofs to their technicians who are authorized to fit air conditioners. And also I did not get any receipt or confirmation from that person. When I tried calling the call center asking for details; the lady hung up on me. Why am I not being provided proper information? I can share the detials of the technician and his phone number upon request.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Whirlpool India reviews

View all 3572 Whirlpool India Reviews

Comments

ANAM

from New Delhi, Delhi

Whirlpool — AC Installation

Hi,
I bought a new AC from Big Bazar on Saturday 24/4/2010 and I was comitted that by Sunday 25/4/2010 my AC will be installed. Now It has been 28/4/2010 but my AC has not been installed. Please take corrective actions againts the same. I have also called so many times in customer care. They always say today it will be installed. Due to this much of poor service I am really regreting with Whirpool Product. I have almost spent 100rs in Phone call only to track the installation procedure and I am very much frustrated with the AC. If it does not take installed in one OR two days. I will difinetly refund it to the dealer.

Please let me know when and how it is possible to be installed.
Hope to see response very soon
Thanks
Anam Ahmad

My Complain No is: 20572
Puchased: Big Bazar Noida GIP MALL