[Resolved]  Whirlpool Ac Split 1. 5 Ton — Defective / Already used piece Delivered

Address:

Hyderabad, Andhra Pradesh

Hello Every Body,

This is Anil Kumar Vemuri working as Sr.Consultant in an American Based Company , Mob# [protected] .

I'm lodgeing this complaint with bitter experience i had with TMC Dilsuknagar. I booked a Whirlpool 1.5 ton 3 star A/C on 12/05/2010 , Invoice# DS/1011/PI-830. The piece was deliverd to me on 14th May 2010 but to my surprize the box is has no Tag but packed with a packing plaster on it. On 15th May 2010 when the service persons came to my home and opened the box we found the piece already a used piece with oil leakages every where in side the box ,torn out rubbers and the small cover with in the box which had the user manual and the remote was already torn and cleaverly sticked up with the plaster again on it.

When i called up the TMC dilsuknagar store manager MR.Namneet [protected] who initially argued with me that they donot deliver the already used defective piece to customer but once i went to store and brought home one of the guy from TMC Dilsuknagar to check the same he confirmed that the piece is already used and is a defective piece.

Some how after speaking to one of the Sr.Manager MR.Raju [protected] ,who convinced me that he is going to deliver another piece but my family members where not at all ready to buy any products from TMC but where insisting to get the money back.

I called up Mr . Namneet and informed and finally informed him that i would prefer to get the money back .

*** This is inform all the reader that please be aware to this sought of already used defective pieces with are again circulated to other customers.****

I have also taken the photo graphs of the defective already used piece to be on safe side .

Regards
Anil Vemuri
+91 [protected]