[Resolved]  Whirlpool Ac Split - 1 Ton Aviator — Gas leakage within 1 week from the date of installation

Address:

Chennai, Tamil Nadu

Dear sir,

I bought a whirlpool split AC(1 ton) last week 17th May 2010. I have a complaint (complaint no: 680 / 47837 ) regarding less cooling effect , engineer visit at my house and found there was gas leakage and need to be refilled, also he assured that engineer will be coming the same day for refilling but no one turned so far, I have registered the complaint on 22nd May. Its been 3 days and I have made several calls to customer care but problem still not rectified and I have no clue when my problem will be solved.

This has caused a lot of inconvenience as they always tell like engineer will visit within 24 hour. So I stay at home leaving other important works waiting for engineer but no one comes, at the end of day again I made call that they respond with same comment.

Due to this very unethical service and poor customer care, I feel like never buying a whirlpool product in future and recommend to others not to buy whirlpool product. But I also want that to save other customers from such inconvenience, some steps should be taken to improve the services and if possible I am ready to file a case in consumer court also.

Please look into this issue.

My contact no : [protected],