[Resolved] Whirlpool Air Conditioner Split 210 — Worst Service in Tamil Nadu | |
Worst Service No.1 Whirlpool Customer Care Chennai, Ramavaram & West Mambalam. Affected Customer: I think we are Unluckily Purchased a Whrilpool 210 Split Air Conditioner. Due to Our Home Shifted we have contacted Whirlpool Service Centre for Re-installation of A/c to the new home. After this Mr.Chelliah No.1.Fraud Came and Re-installed the A/c. After this within 10 minutes Because of his wrong connection made Board Gone. For this also we contacted Whirlpool Service Centre again they sended Mr.Chelliah No.1 Fraud came & Re-installed the A/c and got Immediately Rs.2455/-without bill & when we asked him again what about the bill he told it will come from office. This has happened on April 22nd 2008. Still now we have not received the bill. The money was given by us due to Mr.Chelliah demanded after receiving the money he will start the work. As a Customer I have Purchased this A/c for Rs.28, 785.00 on 18.05.2006 Hot Cash Payment Made. Now also I am Having the bill. This matter i am typing to show how much i have affected by Whirlpool Service Centre. No.2. After this again A/c not working. So, once again we complained to Whirlpool Service Centre and the following persons also Mr.Henry ( [protected] ) another person ( [protected] ) Mr.Satish ( [protected] ) Mr.Rajesh ( [protected] ) Mr. Prabhu ( [protected] ) Customer Care[protected] Customer Care[protected] Customer Care[protected] After ten days they came and told Board is totally gone and we want to purchase a new machine so pls first take a D.D for Rs.7775.00 and then only new machine will come. this was told by Mr.Rajesh. So, again we taken a D.D for Rs. 7775/- in the name of Whirlpool of India Ltd., on 29.05.2008 and given to Mr.Rajesh on 29.05.2008 after receiving this he told within three days new machine will come. But what a Ridiculos Response they send the new A/c Machine after call all the above persons with the mobile number on 11.06.2008. That Day Here Rain they told today is raining we cannot remove the a/c we will come another day and gone. ( If Rain coming means they will not eat food and they will not sleep, we are also working person not like this ) After this upto now 17.06.2008 midnight nothing came i think our money gone into water sorry into a Big Ocean. Really after this i will never going to Purchase Whirlpool Products and not going to Recommend a person for purchasing the whirlpool Products. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
Yes the information was useful. But a bit late. I have bought Whirlpool Split AC 1.5 ton delux on Sunday. Till now the persons didn't come for installation. I am much worried. Can somebody post the contact numbers.
Reply
It is agreeable that the service back up is absolutely insufficient and inefficient.
For my split ac 1.5 tonne purchased only last year for which I have even gone ahead for annual maintenance contract, I have been trying to get the service done since 29th April. My request number being DL [protected], evry time I got the promise that the service engineer Mr Kapil will be visiting us same day of my talking, but no action till now. Today, I have been trying to contact the customer care at[protected] since 1340 hours and would have made not less than 8 calls, each time the call got disconnected after "I am such and such, May I help you!'
Vinod Kumar Mahajan
For my split ac 1.5 tonne purchased only last year for which I have even gone ahead for annual maintenance contract, I have been trying to get the service done since 29th April. My request number being DL [protected], evry time I got the promise that the service engineer Mr Kapil will be visiting us same day of my talking, but no action till now. Today, I have been trying to contact the customer care at[protected] since 1340 hours and would have made not less than 8 calls, each time the call got disconnected after "I am such and such, May I help you!'
Vinod Kumar Mahajan
I buyed whirlpool window A/C.. One came from whirlpool service center to install the A/C.
He installed, and not opened the water outlet. we were new, so we dont know that this knob should be opened. After a month, my a/c filled up internally with ater, then i released the water. I will kill that , if i encounter the whirlpool service man again
He installed, and not opened the water outlet. we were new, so we dont know that this knob should be opened. After a month, my a/c filled up internally with ater, then i released the water. I will kill that , if i encounter the whirlpool service man again
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