[Resolved]  Whirlpool — Poor customer service - Whirlpool

Address:Chennai, Tamil Nadu

I bought Whirlpool Microwave on 1st Nov 2010.

Till now no one had came for the Demo.

Below are the steps I have taken.

1. Daily will call customer care Chennai @[protected]
34076 - the current complaint number.

2 . Below are the mobiles number given to me to call and get updates.

[protected]
[protected]
[protected] - Whirlpool customer care
[protected] - Moorthy
[protected] - Santhosh

But no one is guiding me with right information.

On nov 10th Santhosh came and just noted down the product code and closed the call.

Every day I will open a call and on the same day the call will be closed without any action.

I AM ONE OF THE HIGHLY DISAPPOINTED CUSTOMER.

The worst thing is no one is even giving me the reason of the delay.

The Oven is lying idle for the past 15 days.


Also I bought this in SHAH OMR Chennai , The free gifts Reebok T Shift and Demo cookery CD is not given till now.

Don't know when all these will be set things right.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,
I also had bought a Whirlpool Convection Microwave on 30th of Oct. 2010 and inspite of calling Whirlpool so many times nobody was coming for Installation and they always assure to come tomorrow.

At last one person came and installed the Microwave after 22 days of purchase. The customer service is very poor.

I also didn't got the "Cookery Demo CD" till now. When I asked Whirlpool to provide this, they are saying that's chargeable and Rs.250/-. But as per the Diwali Offer I should get it for FREE. But they are not listening :(

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