[Resolved] Whirlpool — Fridge not working | |||
I am a very dissatisfed customer of Whirlpool. I bought a 400 ltr double door fridge (model no 12085) on 7/2/11. The serial number of the product is INA[protected]. Within 4 months of purchase, the fridge has been repaired 5 times with the same problem of gas leakage and choke. I have again submitted a complaint yesterday and it has not been resolved till date. I am really surpised that a world class company like whirlpool will not change its product if it is giving the same compaint every week since purchase. Please tell me if there will be any response to my complaint and can this faulty fridge be please replaced. It has been purchased from new berco electronics, Dwarka on invoice number A-6066. Awaiting some response. Is Whirlpool listening? Regards Shobha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
My contact number is [protected].
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my complaint no. hr[protected] still unresolved service centre at dlf phase 3 arian enterprises diagonised a problem with compressor charged rs 4400/- and changed it on 3.8.2011 .fridge still not working and calls going unanswered.Thereafter they told us that the new compressor is also not working and will be replaced again.on 14.08.2011without checking the refrigerator again one person called to say that the problem is something else and the fridge needs to go to the workshop and they will let us know a estimate of further expenses.are these people ou to haress customers.the only mistake i ever made is buying a whirlpool refrigerator
I cannot believe belive what bad products and serice whirlpool provides. I think they should NOT be allowed to sell any more. My complaint number is MB[protected], I have a relatively new fridge and its stopped working out of the blue. The customer service has been delaying it saying "part not available". How can a new model part be not available for such a long time. i have been surviving without a fridge in this heat. im pretty sure im not letting anyone i know buy a whirpool EVER! let alone buying myself one. God knows how long i will have to deal with this patehtic customer service and part not available issue.
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