[Resolved]  Whirlpool Double Door Refrigerator (Mastermind) — Poor service rather no service provided to the customer .

To
The Managing Director

Dear sir,
It is to inform your good self that I had purchased a double door refrigerator, make- Master mind,model no:10881,serial no:INA[protected], graphite colour from Great eastern,102,Diamond Harbour road, Kolkata 34 on 02/04/2008.
Soon after its purchase the lower main door stated making sound when it is opened or closed,
The same has been brought to the notice of your service person vide service request no:KL/[protected] after inspecting the door the replacement of door is being suggested by your srervice person.
Regarding this matter several conversation has been made with the customer care/service persons but all in vain, every time the reply I got is the door is out of stock or the availability to be checked at store.
Almost 19 Months has been passed, It is really very shameful to mention that f Whirlpool could not managed to replace a door.
Now only option left is to approach to consumer forum to get the work done.

Thank you
Goutam Chakraborty
[protected]