[Resolved] Whirlpool — Extremely Rubbish Customer Complaint And Repair Service | |||
Hi Team, Please take this as a formal complaint regarding Whirpool Refrigerator Customer/Repair service. We have purchased a Double door refrigerator 4 years back in Hissar, Haryana. 7 Month back we started having problem in the refrigerator. We lodged a request in Whirpool in March, No one came from whirpool that month. Refrigeration was not working properly, after 2 months a person came from Whirpool (he said) and repaired something and charged Rs 800. After that again refrigerator did not work properly. Now from last two months we are chasing whirlpool and no one is giving positive response. Our complaint got allocated to Mr Johny Kumar. He visited once and said that we have got refrigeration repaired locally. And he will come back to us with the estimate. He never came back. He Closed our req online. After that we contacted Whirpool numerous times but always we got bad reponse. Mr Pankaj Kumar Tiwari very rudely and arrogantly notified me that its your mistake and you have to wait. I am a senior Citizen. A very old man (Retired Advocate). And disappointed with Whirpool. Our Fridge is now not working at all. Regards, Nathu Ram Jain [protected] Hisar Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
whirlpool washinh machine — rubbish service
I AM FROM KOOTHUPATTY SALEM DT TAMILNADU.WE HAVE GIVEN SERVICE OUR WASHING MACHINE WHILE TAKING SERVIVICE THEY HAVE GIVEN 1500RS AS SERVICE CHARGE AFTER FINISHED THE THEY HAVE OFFERED 3800 RS.BUT WE HAVE PAID WHAT THE AMOUNT THEY OFFERED.BUT AFTER SERVICE THE MACHINE WAS NOT RUNNING PROPERLY SOME SPARES WAS NOT FITTED PROPERLY .THEN WE INFORMED MANY TIMES TO THE SERVICE CENTRE.AFTER 10TO 15 DAYS THEY SEND A MAN TO OUR PLACE BUT NOT WORKING HE TOLD I WILL BRING THE PARTS TOMMOROW AND I WILL RECTIFY IT.NOW ONE MONTH WAS GONE STILL THEY WERE NOT RESPONDING AND THEY ARE IRRITATING US.WE ARE VILLAGED BASED PUPILS.I THINK YOU ARE CHEATING US BECAUSE DURING GIVING SERVICE TIME 1500RS IS THE CHARGE,AFTER SERVICING 3800RS WITH OUT ANY INFORMATION WITH OUT OUR KNLOWDGE HOW THEY HAVE DONE THE SERVICE.OK WE PAID .BUT THE STILL THE MACHINE IS NOT RUNNING.WHAT TO DO.MY PHONE NO IS [protected].
ref codeffb9b dt:9.1.10