[Resolved]  Whirlpool Fully Automatic Washing Machine — Worst Product i've Bought in My life

Address:

Uttar Pradesh

My Complain to Whirlpool is as follows:

I brought fully automatic Whirlpool Washing machine( my first and last whirlpool product and of-course for anyone's in my relative).
I'm so depressed with the kind of service you provide after sales that if Its not resolved quickly this time i would definitely seek help of Indian consumer forum within few days.

The description of problem is as follows:
My machine became dead 2 months before warranty period and i called service center then they send Mr Khurram ( Kanpur Area) after multiple calls. He told us that machine's High End PCB got burn and said it will get replaced within 24 hours as promised by you people in your false promise. He also suggested to take a washing machine stand that we bought from him for 1050 Rs.
After that we made hundreds of calls to him and to service center but every time we got assurance that it would be replaced next day.
After some days he said its not in the stock and we have ordered from somewhere.
It took around 1 and half month to get it replaced finally and by that time warranty was over but at first instance we didn't have problem as except pain of spending our hard drawn money on waste product / company.

It got worst when my machine again stopped working after few days. when i called Mr Khurram again for this i was shocked when he, even without our telling the problem told that now PCB would cost you 4000 RS.
How could he know that this time also PCB was problem?
I again lodged a complain with Complain number LK[protected] on date 02/11/10.
Mr Khurram came to see again after multiple phone calls as usual and told the same problem that PCB is faulty and asked us to spend 4000 more on waste product.
I want to make you people one thing clear that its not my fault if you don't have stock and am not going to pay for your fault and for the spare parts which have only few days durability.
I want this to be addressed very soon other wise be ready to face us in the consumer court. We are ready to expose your false promise and good customer service.
This is the worst product I've purchased from worst company which has been shut down for about 3-4 months and nothing fruitful has been done.

For your reference :
Earlier complain number: LK[protected]