Comments
WHIRLPOOL FUSION REFRIGERATOR — Very bad customer service
I had purchased a fusion refridgerator in december 2008. and last month the thermostat got burnt. Now the entire fridge is in direct cool mode, means put a glass of water anywhere inside the fridge and you are gauranteed for a glass of solid ice in 2 hours.I has already raised a complaint with the service center. Here is what is amusing to me
a. The technician never visits my house
b. Check after 1 week the customer service says that the technician has given a recommendation to replace the entire equipment.(probably the technician has some telepathic powers) Good to hire lot of such people in customer service.
c. Then the complain remain in the same state for now 4 weeks with no action.
This is a gross misleading of the customer service (home care). There should be some turnaround times attached the the complaints.
Whirlpool Fusion Refrigerator — Cracks in the inner plastic body within two years
I purchased a refrigerator of whirlpool Fusion 310 Ltr. on 6/5/2008. I know that all the companies are giving one year warranty for the refrigeration. My warranty has expired but still i want to bring to notice that whirlpool is purchasing low quality plastic for there refrigeration products as my refrigerator has received several cracks within two years of my purchase.whirlpool/fusion — freeze not working
dear Sir/madam,we bought one frezee on dated 25 june 2011, but that is not working properly. complaint is also booked but till date no solution.
we bought through BIG BAZAR.
COMPLAINT NUMBER:PT [protected] DATED 27/7/11
COMPLAINT :PT[protected]
PLEASE HELP. THE BOTH PARTY.(BIGBAZAR AND WHIRPOOL) NOT GOING TO SUPPORT BY ANY MEANS.
they sent totally 0% exp person justb to fulfill the complaint formality.
waiting for help and support.
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Whirlpool Fusion Refrigerator — Delay in installation
we had bought a refrigirator from the dealer on 9th May 2009 and even aftre 2 weeks he is not ready to come home for installation. After calling for several times he said you can open the seal and install it on your own but we refused since if there is a manufacturing defect he might balme us later saying that it was damaged during our handling.