Show menu
Ask a Question FAQ Sign in

Whirlpool — Washing Machine

Our varrenty is complete near by on August 27. We Complain since 2010 March that from inside the Washing Machine Drum some kind of Black Colour acid come out & spread in cloth & damage the cloth & from that part become hole . Generally its effect to under garments & Bed sheet & Paint , Nearly 20 under Garments, 4 Bed Sheet & 2 Paints is Spoil & Hole . From the beginning cotton Towels, Bed Sheet will be too much stretch & become tare . We show it to there Engineering they change side cables change they put the reason after that some another day come Engineers they says that previous Engineers wrongly change cable & my Complaint was Pending till today . Then after l complaint same thing & vibrate whole machine was jumping due to changing of side cable reason given by Engineer after that water walls changing by Engineer without any reason & last 15 Days Leakage Problem near to water walls from that part will be continue& continue . So my request give us New Machine & my damages of cloth nearly 5000 Rupees .I want from Company .Thank You.
Complaint comments  12 Comments     Updated: Share0Tweet0


My fully automatic machine has been leaking but it works after several times and days of waiting the mechanic came and just very rudely said the machine has to be taken away and then only will tell me the actual problem after he sees it he refused to see it or repair it at home
i brought a washing machine after some time it is producing sound
noisy at spinning when clothes drying
more noise during spinning... and grease are spreading ouer floor every time durine spinning... we called customer care and no response...
M/s Whirlpool of India limited’
A-8, Qutab Institutional Area,
“Vaitalik” II Floor,
New Delhi-110067.

Sub:- Regarding water leakage complaint in respect of washing machine Whirlpool white magic H-65.

Respected Sir,

That the applicant has purchased Whirlpool Washing machine white magic H-65 on[protected] from M/s Sadana Electronics, Gomti Nagar, Lucknow.

That the machine is under warranty period up to[protected].

That no doubt the machine is very fine, but now a days a problem of leakage of water from sides of base is taking place at the time of taking water for wash. Same problem starts when it takes water for rinse the cloths.

That the applicant had complaint on your Toll free No [protected] twice and the engineers attended the machine, but the problem is still as it is.

The applicant Customer ID No is LKO(P) -0209/4547.

Kindly do the needful for rectification of the problem being faced and also for servicing the machine problem properly for customer satisfaction.

With regards

Yours Sincerely

(Ashok Kumar Rai)
9/116, Lohia Vihar,
Indira Nagar,

Mobile Nos:- (Self) [protected]
(Wife) [protected]
I have complaint for my washing machine.they gave me complaint no, after 1 week i call again they said that my complaint was attended.i was surprised with out attending the complaint how they tell that it was I complaint again.the technician came after 1 week.he said that need to replace the parts and he will defdenitly fix with in a week.i called after 12 days.he said that he was on holidays so he counld not make it and he will fix it by t'row.i don't believe this because they are telling the csame things every time i called .i have found worst technician in my life so far.
We have purchased whirlpool fully automatic sensation washing machine and the same is not working due to bad material
quality - drum support broken. lot of complaints made during guarantee period - no actions taken. Now, on completion of guarantee period, they advise to throw the same and buy a new one - if so, who will pay the cost of Rs 16,200 paid by us?? Kindly redress the grievance
All cheaters with no self respect and moral responsibility!!
They talk big and give big talks on responsibility and attitude
Their actions are in total contrast to their talks
Details are as below :
Whirlpool fully automatic sensation EN model washing machine
purchase date 22.07.2006
My whirlpool washing machine spin cap is spoiled. Where i get to buy one more?
my whirlpool washing machine has developed a leak thro whuch water is leaking during washing. The local service centre man inspected it a month back. But inspite of repeated reminders , the problem has not been rectified .
To The Manager,

Sir, I bought a whirlpool semi-automatic washing machine with hot wash option on July 29, 2010. Till date in the past 5 months, i have lodged nearly 9 complaints regarding one part or the other of the washing machine not working, three times the hot wash was not working and is still not working, 3 times for the dust bag inside the washing tub got torn and the pathetic part is your company never has a stock of dust bag for this model of machine and every time i had to wait for nearly 1 to 1-1/2 months to get a dust bag and then also the dust bag is so flimsy that it tears in a week!!!!! Beacuse of this, the dust gets accumulated in the drain area and i am not able to drain the water and have to manually pump the water out which is very tiresome. i have had the worst experience with the customer service and every time i put in a complaint stating i want a replacement machine as the machine had been a problem from the day one, they say the superior engineer will contact me in 2 hours and no one has still contacted me and all the engineers who come to the house to chk on the machine say the same thing, "you should have used the packet cleaning powder that we provide" that packet costs 150 rs and on top of all the problems that i already face, i refuse to put in more money on that idiotic cleaning powder also.

I have no hopes that this mail is going to help me in getting my problem solved but at least by this, other people will understand about the company and not go in for purchase of any products of whirlpool in the future.
i purchased a washing machine on 27 may 2011since the connection for water inlet and outlet was not ready i asked the service personnel to come back later to give me a demo not realizing that they had left me with an old manual whose pages were torn and entries of some previous model was marked on it later on 2nd june when my plumber completed the inlet outlet water connection i called up whirlpool india and told them about the same ie about the manual and also at the joint where the outlet starts there was no clamp provided all said and done when we tried to start the machine a leak developed today is day 04 june my complaint no is[protected] machine was purchased from comfort kool model no11580 serial no1wa[protected] bill tax invoice no12456



Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Customer satisfaction rating
    H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001